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Nissan of Richmond

Richmond, VA

4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

June 13, 2022

They were easy to deal with the people where very good it was a little caned More

by mar74el
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Jun 13, 2022 -

Nissan of Richmond responded

We appreciate your business and the 5-Star review! We hope you enjoy your new purchase and look forward to seeing you again. Paula Quick Owner Loyalty Manager

June 12, 2022

Mike Matthews and the team at nissan of Richmond made sure to save the vehicle I wanted and worked out a deal for me and my business. Much appreciated More

by JO704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Jun 13, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike and our team here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

June 12, 2022

Straight to the point. Quick and solved every issue in a timely manner. Great service. More

by MASON.NAKAYLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raeshaun Jones
Jun 13, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

June 12, 2022

There was a calm and relaxing atmosphere as I entered the service area. I was taken care of quickly and I was able to pick up my vehicle in the same manner. More

by Bfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Michelle Ross
Jun 13, 2022 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

June 12, 2022

They totally xxxxed up the registration of my vehicle. The finance manager entered invalid addresses and different addresses in each section of the paper More

by NIXOLAS23112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mahamadou Toure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raeshaun Jones
Jun 13, 2022 -

Nissan of Richmond responded

Thank you for your review. We're sorry to hear you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

June 12, 2022

Brandon was great. Very professional and helped me get into my 2022 Pro-4x with ease! Highly recommend More

by ricardoescobar1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Preston Harris, Orlando Reyes, Brandon Stern, Parker Jackson
Jun 13, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review, Ricardo! We are so glad that Brandon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

June 12, 2022

This dealership was super quick and efficient. The pricing was reasonable and Debbie was a great help! More

by Stephanie Stallings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 12, 2022

This dealership keeps me up to date with the service work on my car. Their work is always honest. More

by OneLuckyDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick
Jun 13, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

June 11, 2022

My service appointment lasted a tad longer then i would have liked, but overall it was good. And everyone was very pleasant. And the car wash was a nice touch! So thanks! More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Ross
Jun 13, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, Jen, and we hope to see you again! Paula Quick Owner Loyalty Manager

June 11, 2022

Orlando was patient and professional helped me get the vehicle that I wanted thank you come see him! Easy and fast process More

by Vanessajoseph_426
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Jun 13, 2022 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Orlando had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

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