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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

January 02, 2024

Very personable and patient. Took his time with us and was happy to answer all questions! More

by Tarab
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
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Jan 02, 2024 -

Nissan of Richmond responded

Tarab, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

January 02, 2024

Mohamed was Awesome. He worked his magic and got me the deal I wanted! Great job! More

by janet.slaw
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Nissan of Richmond responded

Janet, Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that Mahamadou was able to assist you and that you had such a positive experience. Jennifer Herrera Owner Loyalty Manager

December 31, 2023

Excellent service, Willing to work with us on pricing, gave competitive rates, friendly and helpful More

by noahcsharp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf, Stephon Ross
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Jan 01, 2024 -

Nissan of Richmond responded

Noah, Thank you so much for choosing Nissan of Richmond! Please let us know if we can be of any more assistance! Jennifer Herrera Owner Loyalty Manager

December 30, 2023

Stephon and Mike are the best! They made sure I got into a car that was affordable and more reliable than the car I came in with. They not only demonstrated good customer service b More

by uniquathompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael J., Stephon Ross
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Jan 01, 2024 -

Nissan of Richmond responded

Uniqua, Thanks for sharing your thoughts about your experience with Nissan of Richmond. Stephon, Michael, and our team appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

December 28, 2023

Mohammmed Toure is awesome ! Answered every question that we had he was extremely helpful. very efficient, polite and courteous. More

by shelton3931
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Nissan of Richmond responded

Thank you so much, Shelton, for your kind words for Mahamadou and for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

December 28, 2023

got me best deal and very communicative and understood my situation and gave me the best they can offer More

by roshan29741
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry, Stephon Ross
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Dec 30, 2023 -

Nissan of Richmond responded

Thank you, Roshan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jennifer Herrera Owner Loyalty Manager

December 27, 2023

Too over 4 hours to buy the car including the test drive. Negotiation was tense but favorable. More

by cdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to our dealership. We do apologize for the long wait and truly appreciate your patience. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle. We hope you will continue to enjoy your new vehicle! Jennifer Herrera Owner Loyalty Manager

December 26, 2023

Mohammed was great! To the point with no fuss. He made the process easy as pie! More

by ktyna82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mahamadou, and it was a pleasure having you at the dealership. We appreciate your review! Jennifer Herrera Owner Loyalty Manager

December 26, 2023

Nice people. Gave me top dollar for my used car. Was pleasant to work with More

by kaija.lidd1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald- Service 5/5, Stephon Ross
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Dec 28, 2023 -

Nissan of Richmond responded

Thank you, Kaija, for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Jennifer Herrera Owner Loyalty Manager

December 24, 2023

Mohammed Toure is the best CAR SALESMAN AROUND! GOD DID! THANK YOU! He needs a raise !!! More

by Phoenix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Mahamadou here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

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