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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

December 23, 2023

Wasn’t expecting to leave in a new vehicle by Michael and Harry surpassed my expectations and got me into a brand new 2023 Nissan Rogue! More

by MJ914
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 26, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to get you into a new 2023 Nissan Rogue! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

December 22, 2023

Quick and Simple process to purchase a vehicle from sales and finance team. Thank you More

by AM2618
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Dec 26, 2023 -

Nissan of Richmond responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jennifer Herrera Owner Loyalty Manager

December 22, 2023

Stephon was very knowledgeable about the cars. He was very professional. He deserves a promotion. Good help is hard to fine! More

by Dowlings6
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
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Dec 26, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Stephon. We're glad to hear he delivered such a great experience! Jennifer Herrera Owner Loyalty Manager

December 21, 2023

Stephon did a great job him and Bull got it done thank you for everything More

by MrQuallis
Recommend Dealer
Yes
Employees Worked With
Charles Bull, Stephon Ross
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Dec 21, 2023 -

Nissan of Richmond responded

We are very happy to hear that Stephon and Bull provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

December 20, 2023

I just came in to see what was my optio on the truck I find online at NIssan of Richmond,but I met a good person and also a very good salesman,Mohamed who did everything he can to give me a good deal More

by bundy5
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Mahamadou and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jennifer Herrera Owner Loyalty Manager

December 20, 2023

They are friendly, courteous. They were willing to assist in anyway. Very helpful. Offered me all their services More

by Extolhim2
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Dec 21, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

December 17, 2023

We spent a lot of time with Cody and Harry but we were able to get it done More

by natdebo53
Recommend Dealer
Yes
Employees Worked With
Cody Norklood
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Dec 17, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cody and the team met your expectations. Thank you again for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

December 17, 2023

Quick,easy and awesome experience! ! Harry and Stephon are very friendly and awesome hassle free!! More

by Kristiemjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Dec 17, 2023 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jennifer Herrera Owner Loyalty Manager

December 16, 2023

Exceptional customer service and a wealth of information made our car buying experience truly outstanding! More

by alesha.johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jackson , Stephon Ross
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Dec 17, 2023 -

Nissan of Richmond responded

Thank you, Alesha. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

December 16, 2023

Stephon made us feel very welcomed and comfortable. He was genuine and helped us get the car we were looking for. More

by hillcharles93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Dec 17, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, Charles, and for taking the time to leave us this wonderful feedback! Jennifer Herrera Owner Loyalty Manager

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