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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

November 22, 2023

Mohammed was really good at explaining everything I really recommend him thanks again I will definitely come back here in the future More

by ivanmagoba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

November 20, 2023

Good customer service. I was met with grace from arrival to departure. Thanks for what you do. More

by Latrellgillespie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
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Nov 20, 2023 -

Nissan of Richmond responded

Latrell, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jennifer Herrera Owner Loyalty Manager

November 19, 2023

Excellent job made by Mohamed ,my sales Consy. I didn’t expect to buy today but Mohamed was amazing. More

by Walnutgrove3
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Jennifer Herrera Owner Loyalty Manager

November 19, 2023

Customer service was exceptional. Stephon and Mike were very professional and helped out a lot More

by ayondenc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jackson , Stephon Ross
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Nov 20, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review, and for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

November 18, 2023

Very helpful and patient, took their time and heard my concerns out regarding finances! I appreciated the time they took! More

by jordanmicheleowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

November 18, 2023

Energetic, busy and selling cars! ! Process was hassle free. Mahamadou is awesome. Have had a wonderful experience here. More

by mariapiotti1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry got us a great deal. Yousef kept our paperwork simple.
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Nov 20, 2023 -

Nissan of Richmond responded

Congratulations on your new vehicle, Maria! We are so glad that we had the opportunity to work with you, and that Mahamadou and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jennifer Herrera Owner Loyalty Manager

Nov 20, 2023 -

mariapiotti1 responded

Thank you!

November 18, 2023

Stephon Ross! !! He did his thing, good sales man!! He gave us a good deal. More

by Hassan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Nov 20, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us, Hassan. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephon and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

November 18, 2023

Very helpful and great service. Went away with a new car. Very pleased. Thank you. More

by jwdsod
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Nov 20, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

November 17, 2023

The dealership always help me to get into the car I want. The salesman, Stephen, was very respectful when speaking with me. More

by MITCHELLAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
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Nov 17, 2023 -

Nissan of Richmond responded

We are very happy to hear that Stephon provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

November 15, 2023

Great dealership, Stephon was very knowledgeable about the car I was interested in and honest about vehicle features. Harry worked with me to get the deal I wanted. More

by Ckeels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Nov 15, 2023 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Stephon, Harry, and our team truly appreciate your feedback! Jennifer Herrera Owner Loyalty Manager

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