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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

December 03, 2021

Loved it, woundful ,everyone was so very nice and friendly! Thanks so much great service More

by TSHOOK370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Dec 04, 2021 -

Nissan of Richmond responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2021

They did a very good job at servicing my vehicle, the wait time was not very long. More

by theresajackson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donetra
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Dec 04, 2021 -

Nissan of Richmond responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2021

I’ve truly enjoyed my visits to Nissan of Richmond to service my new Pathfinder. The folks there are very nice and they always go out of their way to make sure that I am happy and my car is well taken ca More

by SNELLING770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Slaga
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Dec 03, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

December 03, 2021

The service was great like always. Never had a problem with them at all!!! Smiles More

by Tarchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Debbie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

December 02, 2021

Staff is courteous and efficient. The waiting area is very comfortable. Free amenities are available. More

by bbrown7504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Dec 02, 2021 -

Nissan of Richmond responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 02, 2021

They always do what they say they are going to do. Excellent customer service from the entire staff. I have taken my 2017 to them since the day I purchased it from them. I would not trust anyone else More

by fred.gantt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright, Derek Slaga
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Dec 02, 2021 -

Nissan of Richmond responded

Thank you, Fred, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

December 02, 2021

Mrs. Brewer help me from beginning to end. She is very pleasant and helpful. I look forward to working with her for my next visit. More

by CHARLESIRONEAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Brewer
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Dec 02, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, Charles, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

Dec 02, 2021 -

CHARLESIRONEAGLE responded

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December 02, 2021

I am always pleased with the service that I received at Nissan. The service personnel are always courteous and very helpful. More

by vangie.belle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

December 02, 2021

Thank you so much for your help with my card and the excellent and kindness of your workers. More

by LIlian Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 02, 2021

Nissan was awesome! They always treat me like a VIP and make me feel special! I appreciate it! AND my car is taken care of too! More

by JTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 02, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

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