Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,251 reviews

November 30, 2021

Matt worked with me over a holiday weekend to solve some repair questions with a leased company vehicle and got the job done in time. More

by norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 30, 2021 -

Nissan of Richmond responded

Norm, We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

November 30, 2021

So easy to work with! My car drives like a dream.. friendly staff and so accommodating More

by Vedder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 01, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

November 30, 2021

Don’t know about the dealership— that’s just a business—but the folks I delt with were wonderful! More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 01, 2021 -

Nissan of Richmond responded

Jon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

November 29, 2021

Mike and Yousuf were very pleasant & got me my brand new 2021 rogue sport for a great deal More

by GE723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Nov 29, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Mike and Yousef were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

Nov 30, 2021 -

Nissan of Richmond responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan Of Richmond. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 28, 2021

Customer service was great. They were clear about what was being done and the amount of time it would take. More

by KELLYCALDERON18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Nov 28, 2021 -

Nissan of Richmond responded

Thank you, Kelly. We appreciate your taking the time to share your feedback. We're looking forward to your next visit with us at Nissan of Richmond! Paula Quick Owner Loyalty Manager

Nov 30, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 28, 2021

Thank you Nissan Richmond!! The friendliness and professionalism of your staff is outstanding!! I would definitely recommend this dealership to anyone who is looking to buy a new car. Five stars ⭐️⭐ More

by Elizabeth sprouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fakhori
Report | Print
Nov 28, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. We truly appreciate you and your business! Paula Quick Owner Loyalty Manager

Nov 30, 2021 -

Nissan of Richmond responded

Hi Elizabeth, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 28, 2021

Great service!! Excellent customer service!! Quick and efficient. Always gets the job done perfectly. No complaints here!! More

by NEWDAY4673
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Nov 28, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

November 28, 2021

Car was serviced and now isnt working, called and no help from anyone there. Key fob also wasnt fixed or replaced More

by JERALDI9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Nissan of Richmond responded

Thank you for this feedback and your contact information. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Someone from management will be in touch shortly. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

November 28, 2021

Excellent service team that supply extremely good customer service. I will recommend Nissan of Richmond to my family, friends and others. More

by Dup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Alexander Tho
Report | Print
Nov 28, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Nov 30, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation, and have an amazing day!

November 28, 2021

I received excellent service. Staff was courteous and went out of the way to satisfy my expectations. More

by pastoringram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright
Report | Print
Nov 29, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Debbie, Chandrea and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

Nov 30, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

1
...
344
345
346
...
726