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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

November 11, 2021

The service was impeccable, the staff were courteous, friendly and polite, and they completed the work in a timely manner. More

by JANN0305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Derek Slaga
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Nov 11, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or your vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

November 11, 2021

Great experience as usual and got out in a reasonable amount of time. I would recommend More

by Csr.matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Derek Slaga
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Nov 11, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Derek and Phillip had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

November 11, 2021

Phil was amazing!! They had me in the garage quick and exceeded all my expectations!! More

by CAS3235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Nov 11, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! Phillip and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

November 11, 2021

They’re very dedicated to making sure you get the best service you possibly need More

by BRITTANYCAMPBELL1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Nov 11, 2021 -

Nissan of Richmond responded

Brittany, Thank you for your business and this review. We're happy to hear Chandra and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

November 11, 2021

I brought in my Murano to have the oil pan replaced. I was very satisfied with my experience More

by jsjohnsdon6309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Nov 11, 2021 -

Nissan of Richmond responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

November 11, 2021

Everytime I go there for service, never had a problem. They are always quick to greet you and see what you need. They take action , get you in and out. More

by msldlove1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the young guy name that services me But when I go there they all is polite
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Nov 11, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

November 10, 2021

dearlership is fine just not happy about my service this time they havent reach out about my tire replacement. More

by iamrose1_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Nov 10, 2021 -

Nissan of Richmond responded

We are sorry to hear that you weren't entirely happy with your experience this time. Please don't hesitate to reach out to us directly to discuss how we can best assist you. We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

November 10, 2021

Awesome good customer service… I will always bring my car back to Nissan for my service… More

by DEEVANS71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Nov 10, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

November 09, 2021

I believe the associate that helped me was Phil and he was phenomenal. I would like to work with him in the future. More

by chris91234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk woman is kinda rude., Phillip Weinman
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Nov 10, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

November 09, 2021

Nissan has a deal for everyone no matter financial or credit status. They have top tier salespeople. More

by christian.wanda83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Nissan of Richmond responded

Christian, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

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