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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

November 03, 2021

I am always happy with my service. I just wish they would get in the habit of calling and keeping you informed on the status of your car. More

by trevon_makayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Albright, Phillip Weinman, Derek Slaga
Nov 04, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

November 02, 2021

Great experience with purchasing my 2018 Acura MDX form Michael & Bull. Would recommend to Family and friends More

by CJ239
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Nov 02, 2021 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Acura MDX! We are glad to hear you enjoyed your experience working with Michael and our team, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

November 02, 2021

Nadinga is the best. I was unsure but he put me at ease. Explained a lot to help my decision. Very professional More

by Kkiller2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadinga Radellant
Nov 02, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Nadi had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. Don't hesitate to reach out if you need anything else. We appreciate your business! Paula Quick Owner Loyalty Manager

Nov 02, 2021 -

Kkiller2003 responded

Also Yousuf was awesome!! Sorry I didn’t include him yesterday but he didn’t quit and made sure I had what I wanted. 5 stars all around

November 02, 2021

Thank you for the excellent service. I have been a repeat client for good reasons. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie and Chandra, Derek Slaga
Nov 02, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

November 02, 2021

Phillip Weinman was awesome ! He helped me with everything I needed. I’m new to the area and he made it feel just like home . More

by BRITTANYB.BOILBAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Derek Slaga
Nov 02, 2021 -

Nissan of Richmond responded

Thank you, Brittany, we are very happy to hear that Phillip and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

November 02, 2021

I found the service staff to be knowledgeable, understanding, professional & extremely sensitive to my situation. More

by MJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
Nov 02, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexander met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

November 02, 2021

I always get the best service when I go to Nissan,they always take care of me😀👍 job well done… More

by WANDADURANT333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 02, 2021 -

Nissan of Richmond responded

Wanda, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

November 02, 2021

Derek was very kind and right on the spot. I always do my oil change and tires rotation in this service More

by almirakomic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 02, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Derek was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

November 02, 2021

The service was very quick and we were in and out before we even knew it. More

by WarrenH52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Nov 03, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

November 01, 2021

Friendly, not a bad wait and a free car wash and vacuuming is nice. Definitely will be back More

by edblumberg77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Nov 01, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us, Ed. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

Nov 02, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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