Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nissan of Richmond
Richmond, VA
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,250 reviews
October 30, 2021
Chandra the associate who I first encountered and stuck with me and kept me up to date with the service of my car was extremely helpful and courteous throughout my visit. She really helped make my day plea with me and kept me up to date with the service of my car was extremely helpful and courteous throughout my visit. She really helped make my day pleasant after a long night at work.Hopefully she will be able to assist me on future visits. More
by mystratus2
Verified CustomerEmployees Worked With
Chandra Wright
October 29, 2021
I enjoy going there they are very friendly does great job on the vehicle service on the vehicle service More
by tkbear97.lk77
Employees Worked With
October 29, 2021
Service tech, very helpful and factual. She got me in and out in no time. and out in no time. More
by BJOLDS
Employees Worked With
October 29, 2021
I will always continue to go to Nissan of Richmond for any services. Their customer service is amazing. Thank you Phil for all of your help! any services. Their customer service is amazing. Thank you Phil for all of your help! More
by DANAWAXENERG
Employees Worked With
Phillip Weinman
October 29, 2021
Oil change Walk in should not take 1 1/2 hours...."free oil change" discontinued" .. ( lifetime oil change/ inspections part of of purchase agreement) will take my service needs to third party garage..2016 oil change" discontinued" .. ( lifetime oil change/ inspections part of of purchase agreement) will take my service needs to third party garage..2016 Frontier owner Have owned Datsun/ Nissan s since 1973...510-610-810-Stanza-Sentra-Altima-Maximas-Frontiers More
by PAUL
Employees Worked With
Phillip Weinman
October 29, 2021
As a certified State Inspection diesel mechanic, I know how and what to service on my vehicle. The Service Department indicated the 1 year old battery installed by this very same service department was cra how and what to service on my vehicle. The Service Department indicated the 1 year old battery installed by this very same service department was cracked, leaking, and needed replacing, whereas I had just recently cleaned the corrosion buildup on the battery terminals with NaHCO3 and a little residue was left on the battery which made an inept technician think the battery was cracked and leaking. There is NO crack or leak upon inspection after returning home. We (my wife and I) were, also, very disappointed that we were NOT informed of the change in dealership and that our free state inspections and oil changes were not being honored anymore. We will NOT be using this dealership for those or any other services in the future. We will stay on the south side of the river, as it is too far out of our way, when there are shops we use and trust near us. More
by TGE&KWE
Employees Worked With
Don’t remember name
