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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

October 23, 2021

Expected good service. Everything was better than expected. Service rep was helpful and suggested only what was needed More

by DEON1197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Oct 25, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

Oct 25, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2021

I had an appointment and was readily addressed and welcomed by Chandra, the service specialist. She walked through and explained the process. When my car was done she called me as I was awaiting in th More

by KEYUR272002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Oct 25, 2021 -

Nissan of Richmond responded

We are very happy Chandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

Oct 25, 2021 -

Nissan of Richmond responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan Of Richmond. Thank you so much again for your feedback! We hope you have a great day!

October 23, 2021

Excellent service. No delays. Courteous staff. Immediate Walk-in appointments. Clean wait too and nice longer. More

by Radhakhande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2021

Good experience on buying my lease out. I’m glad that we could to come to an agreement. Thanks to Mike and bull More

by DW102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Oct 23, 2021 -

Nissan of Richmond responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

October 23, 2021

Mike & bull fought go us and got us a awesome deal on the rogue we wanted! Thanks guys More

by KB812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Oct 25, 2021 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Mike and Bull had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Oct 26, 2021 -

Nissan of Richmond responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2021

They’re always customer friendly, professional, helpful, consistent and willing to answers all of my questions More

by SONPEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with the team. We look forward to working with you again and again. Paula Quick Owner Loyalty Manager

October 22, 2021

I have been working with Kevin for the last 11 years. His team are awesome More

by snshn5j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Preston
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Oct 22, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about working with Kevin here at Nissan of Richmond. We appreciate your five-star review! We thank you for your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

October 22, 2021

Always easy to work with. Quick turnaround and friendly staff. Would buy my next car here too. More

by LTJ1200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Oct 22, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! Our Service team sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

October 22, 2021

The customer service was exceptional and they communicated with me every step of the way! More

by Teneshuia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Oct 22, 2021 -

Nissan of Richmond responded

Thank you for the kind words regarding our Service Department. We appreciate the five-star rating. We will be sure to share your comments with our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

October 22, 2021

Very friendly and works to get you approved. The atmosphere was very welcoming and clean More

by MS_NADAJ33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Report | Print
Oct 23, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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