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Nissan of Richmond
Richmond, VA
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,250 reviews
Verified Customer
October 15, 2021
Bought a Nissan altima from this dealership that included free oil changes for life and they said they don't do that anymore. Then told wife she needed repairs for 200 something dollars, then charged her 300 free oil changes for life and they said they don't do that anymore. Then told wife she needed repairs for 200 something dollars, then charged her 300plus. Not a pleasant experience when you feel like you got ripped off from a company you've been doing business with. Well wife wants a new altima and now we have to go somewhere else to get. More
by BRADASMALLS
Employees Worked With
Not sure who it was.
October 15, 2021
I love my Nissian Rogue and the staff is so friendly everyone is very polite and treats you like family, whenever I need my truck serviced no problem getting it done and not a long wait. everyone is very polite and treats you like family, whenever I need my truck serviced no problem getting it done and not a long wait. More
by billups_0
Employees Worked With
Chandra Wright, Derek Slaga
October 15, 2021
Great customer service and hard-working staff & technicians. I appreciate not being told certain things on my car had to be fixed immediately just for profit (when those items could wait a while & technicians. I appreciate not being told certain things on my car had to be fixed immediately just for profit (when those items could wait a while & I'd still be able to drive & operate my vehicle safely). More
by TARYNDcrawley
Employees Worked With
October 14, 2021
I was a little disappointed although that may be unfair. I had a service which would only take 1 hour. I dropped it off at 4:00 the day before my appointment. At 9:30 on the day of the appointment, I rec I had a service which would only take 1 hour. I dropped it off at 4:00 the day before my appointment. At 9:30 on the day of the appointment, I received a call from the Service area asking Me exactly what they were supposed to be fixing. I found this disconcerting since I had checked the vehicle in with a service advisor. The needed replacement part was identified and being held in the parts department under my name. I did not get the car back until 4 PM when I was hoping for it much earlier. More
by Davidfieldtax
Employees Worked With
Alexander Tho
