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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

October 05, 2021

Thanks Aron Chandra and Breanna your team is the best. Thanks Aron Chandra and Breanna your team is the best. Im always left satisfied Thanks More

by HankJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aron, Seth Albright, Chandra Wright
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Oct 06, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

October 05, 2021

Took the car in for an internal oil leak. They changed the o rings in the oil cooler, which has nothing to do with smoke from the exhaust. More

by Ellerbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie Conyers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Nissan of Richmond responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly with your name, telephone number, and date of visit. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200

October 04, 2021

Michael, Nadinga, & Yousef were very nice and helpful with the purchase of my brand new 2022 pathfinder! More

by VH3891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Oct 04, 2021 -

Nissan of Richmond responded

Congratulations on the purchase of your brand new 2022 Pathfinder! It's fantastic to hear that our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

October 04, 2021

Rob was a delight. He took the time to talk to us about the difference between the Kicks SV and Kicks SR. His patience and knowledge really made the car buying experience painless. Especially when I only c More

by renata.a.stanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Report | Print
Oct 04, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your sales experience with Robert here at Nissan of Richmond. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Oct 05, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2021

Great service and the wait time was excellent under 20 minutes from drop off time. More

by DEWAYNEMOORE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Oct 04, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

October 04, 2021

Great experience. They really worked with us to understand our goals and needs. Rob and Jonathan were excellent! More

by JShanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gaines, Robert Sheffield
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Oct 04, 2021 -

Nissan of Richmond responded

It's great to hear that Rob and Jonathan were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Oct 05, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

October 04, 2021

Phil was very easy to work with. Provided information about car and explained in detail. Excellent customer service provided More

by Lorim839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Oct 05, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback on Phil. Paula Quick Owner Loyalty Manager

Oct 05, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2021

I always receive excellent customer service when I bring my vehicle here. Thanks for everything More

by ROSYLAN_BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Oct 03, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

October 03, 2021

The two gentlemen that were working in the service department on Saturday, October 2, 2022 were very knowledgeable professional and courteous. More

by Ty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Derek Slaga
Report | Print
Oct 03, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

October 03, 2021

The entire day was well worth the great service and timing, I would definitely recommend to a friend More

by BILAJAMES89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Report | Print
Oct 04, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

Oct 04, 2021 -

Nissan of Richmond responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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