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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

September 26, 2021

Very friendly, efficient, helpful and fast! Plus Chandra was welcoming and very attentive def made the right choice choosing Nissan of Richmond More

by marquitamosley27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chandra and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

Five stars for Chandra!On the other hand, while the Five stars for Chandra! On the other hand, while the service has been thorough, I would appreciate less calls from the sales department during my a More

by sarah53
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 27, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. We will relay your message to our sales department. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

The service representative was extremely Courteous, He is always very thorough…dedicated to making sure the Service, that my vehicle is therefore, is taken care of. It is also appreciated to be kept infor More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Sep 27, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi Debbie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

I have been going to this dealership for almost 2years now and have had a great experience everything I go. Everyone in the service area is so friendly and helpful. More

by ADRIENNE.COLLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 26, 2021 -

Nissan of Richmond responded

Thank you, Adrienne, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

Michael Matthews and Yousuf were very helpful with the purchase of our 2017 GMC Acadia! More

by DL479
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Sep 27, 2021 -

Nissan of Richmond responded

It's great to hear that Michael and Yousuf were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2021

Wonderful service from your representative! They honored a free oil change for me even without documentation. I will definitely be back More

by VROSS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

September 25, 2021

It was a good experience. Everyone here was very friendly and helpful. There are very nice cars here. More

by chen10138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Paula Quick Owner Loyalty Manager

September 25, 2021

Excellent service. Chandra, my service rep, does an excellent job and is very pleasant to deal with. More

by mccubs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words for Chandra, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

September 25, 2021

Derek’s customer service was exemplary as usual and he kept me informed of any changes to the status of my vehicle. Seth was very accommodating and ensured that my issue was resolved to my satisfaction. G More

by JJDLAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Derek Slaga
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

We are very happy to hear that Seth and Derek provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

September 25, 2021

I have been using this dealership service for a long time,I am very pleased. More

by willierckvll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

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