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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

September 25, 2021

My wife was treated very well. I appreciate you all taking care of her and our car while I was at work! More

by Jcapridc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

September 25, 2021

Robert was very professional, honest and knowledgeable. He worked hard to find me the car that was the right fit for me. This was a great car buying experience. More

by beebog2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Brooks & Johnathan Gaines, Robert Sheffield
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Sep 26, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Robert and we hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

Sep 26, 2021 -

Nissan of Richmond responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2021

Bryan era muy hamable y muy atento. Gracias por encuéntrame el carro que estaba buscando. More

by jlovo9115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Diaz
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Sep 26, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Bryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

Sep 27, 2021 -

Nissan of Richmond responded

Hola, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

September 25, 2021

Customer service was good let me know where what was going on with my car well done Nissan More

by KANSASCITYJW22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Sep 26, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Sep 26, 2021 -

Nissan of Richmond responded

Hi, thank you so much for the positive feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 25, 2021

Michael Matthews was very kind & helpful with my purchase of the 2017 Lexus RX 350. More

by ER716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Sep 25, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we hope you enjoy your new Lexus RX 350! Paula Quick Owner Loyalty Manager

September 24, 2021

They were very kind and quick doing the job had no problem getting an appointment More

by V.KING2761
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Sep 24, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

I love the service there and the staff is great, everything went well with no problem. More

by SAND43VA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 24, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your service experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

September 24, 2021

Great customer service! Everyone was knowledgeable and helpful. They got me in and out quickly More

by ANGIE.KNOWLES061716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lead mechanic, a woman I don't know her name 5 stars, Seth Albright, Chandra Wright
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Sep 24, 2021 -

Nissan of Richmond responded

We appreciate your business, Angie. Our team looks forward to serving you again soon. Thank you for taking the time to leave us a five-star review! Paula Quick Owner Loyalty Manager

September 24, 2021

Chandra is awesome. Chandra provides excellent customer service and is professional, knowledgeable, and courteous. She is the reason I will return and recommend Nissan of West Broad in Short Pump to others More

by LYRICALKEYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Paula Quick
Report | Print
Sep 25, 2021 -

Nissan of Richmond responded

It's great to hear that Chandra and our team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Sep 25, 2021 -

Nissan of Richmond responded

Hi, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

September 24, 2021

The services was great and the attendant was very professional. Thanks for your excellent service. More

by NONO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Alexander Tho
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Sep 25, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

Sep 26, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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