Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

September 24, 2021

Very friendly and helpful! Michael Matthews and Shawn Granger made the experience painless. I love my car! More

by rutland8157
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Granger, Michael Matthews
Report | Print
Sep 24, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond! We appreciate your feedback and five-star rating. We're glad to hear that both Michael and Shawn were able to help, and we hope to see you again! Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

September 23, 2021

Very Nice, polite and helpful will refer to family and friends.. very happ and please More

by serena.watkins48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Report | Print
Sep 23, 2021 -

Nissan of Richmond responded

Thank you, Serena! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

Sep 24, 2021 -

Nissan of Richmond responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 23, 2021

Great exp. I have been taken in right away and car was ready in a hour as promised. More

by NIMESH_SHAH16
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Sep 23, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Sep 24, 2021 -

Nissan of Richmond responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2021

Fast service and great customer service , and the staff there is ver friendly and everything is explained to you More

by Clr2951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 23, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Sep 24, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2021

Car arrived at 8 & 4:00 they still had 2cars ahead of me , no loaner, no money to Uber had to take care as is with ONLY 8,060 miles back home Brand new I really should not have been there for a MALFUNCTION More

by latonia5664
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Derek Slaga
Report | Print
Oct 10, 2021 -

Nissan of Richmond responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

September 23, 2021

My Nissan experience has been nothing but amazing! They’re eager to help you. I Definitely would recommend Nissan of Richmond to anyone More

by Latoyadjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 23, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

September 23, 2021

Chandra Wright in your service department provided an excellent service and deserve a high recognition. Keep up the good work! More

by sjhu2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Sep 23, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Chandra and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Paula Quick Owner Loyalty Manager

September 23, 2021

Friendly, approachable, Kind, Understanding. Gave clear detail explanation. Work within my budget, Gave great recommendations and advice More

by bah.macire1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Report | Print
Sep 23, 2021 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

September 23, 2021

Ander and Shawn were very personable and friendly. They took the time to answer all my questions and listened to what I wanted. Good job gentleman!! More

by Tfrey4181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Ander Maquivar, Manal Abdullah
Report | Print
Sep 24, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Professional, attentive to our needs, friendly. Considerate. Convenient location. Not much selection in the options for us, but all in all good More

by Jwl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in finance , Robert Sheffield
Report | Print
Sep 24, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
383
384
385
...
725