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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

September 18, 2021

They help people to find good car and the people are so They help people to find good car and the people are so nice and kind More

by Jelahmaeranin19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
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Sep 19, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

September 18, 2021

Robert Sheffield and the finance team made this a very enjoyable visit!! Awesome team!!! Very happy!! More

by James Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
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Sep 19, 2021 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Congrats on your new purchase, and let us know if we can be of any more assistance! Paula Quick Owner Loyalty Manager

September 18, 2021

He was very nice and patient with putting me in a brand new car. thanks More

by amayahenderson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
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Sep 18, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Charles here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

September 18, 2021

My experience with the sales manager was a fool. I sold that car so fast somewhere else. More

by Tae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Albright, Antouan Mahrous
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Oct 06, 2021 -

Nissan of Richmond responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn your sentiments around. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

September 18, 2021

Debbie the advisor was personable professional provide exceptional service and I will always request her on my car needs to be serviced More

by HAPPY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Trotman
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Sep 18, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback on Debbie. She will be delighted to hear about such a great review! We greatly appreciate your business and value you as a customer. Paula Quick Owner Loyalty Manager

September 18, 2021

Debbie took good care of us. Grateful for her help with multiple cars over a few days. More

by KRISTINA.M.RASMUSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words for Debbie, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again! Paula Quick Owner Loyalty Manager

September 17, 2021

Horrible horrible The finance service was horrible the manager lied unhelpful at all then he went in the corner and whispered to another gas and had him do his dirty work I will never buy another car from More

by babayarc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bull, Chandra Wright
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Sep 18, 2021 -

Nissan of Richmond responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to reach out to you directly to discuss? Thank you for your time, and hopefully we can turn your sentiments around. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

September 17, 2021

I had a great experience as always. Everyone is nice and they work very quickly! More

by TAYLOR41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
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Sep 18, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! Our service team sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

September 17, 2021

Service was awesome. Had a great experience! Didn’t feel pressured to do anything and they did great More

by lololohayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
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Sep 19, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

September 17, 2021

The technician that assisted me was very helpful and cortual. He explained the process very well. More

by EPIVERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Sep 19, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

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