Back

Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

September 12, 2021

Honest and straight forward. Much better than the sales department Debbie was honest snd responded promptly. Can’t thank her enough. Would work with her again More

by BTRAINHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Nissan of Richmond responded

It's great to hear that Debbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Sep 14, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to Debbie here at Nissan Of Richmond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2021

Lively vibe. My salesperson was very well informed about the car and all the technology. They were determined that I was going to walk out with a new Kicks!!! More

by PITA8350
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Sep 12, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Sep 14, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 11, 2021

Bryan and I worked together very favorable. He was informed, courteous, and efficient. I will continue to do business with Nissan if Richmond. Thanks you. More

by Eflippen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Diaz
Sep 11, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that Bryan provided you with excellent customer service. We look forward to assisting you with any future vehicle needs! Paula Quick Owner Loyalty Manager

September 11, 2021

Manal was wonderful and made the process very easy! Thank you for everything and much success girl you were wonderful ad friendly today this afternoon. More

by ashleysingleton58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Sep 11, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us, Ashley! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

September 11, 2021

Knowledgeable salesman was very nice and knowledgeable about the car we were looking at.he showed us all the features of the car that we decided to purchase. More

by pksanford2324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Sep 11, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

September 11, 2021

Very helpful and more timely! Derek was able to get me in and out in a short period of time for my inspection. Good job. More

by CAMILLE.WASHINGTON0306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Sep 11, 2021 -

Nissan of Richmond responded

Camille, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Derek delivered such a great experience! Paula Quick Owner Loyalty Manager

September 11, 2021

Good. good, good service. Nice people and polite service. fast and efficient and would recommend to others regarding sales and service. Would go back agsin More

by fdsouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Sep 11, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

September 11, 2021

Chandra always goes above and beyond to ensure I am satisfied. She is extremely friendly and professional. She always get me in and out and keep me updated on recommended service. More

by KSIMMONS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Sep 11, 2021 -

Nissan of Richmond responded

We are very happy to hear Chandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

September 11, 2021

People are very nice and polite, however the problem was not fixed. The sit belt chime is not working and I was told that the car is not equipped with the chime, which is not true and also the steering whee More

by YY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Tho
Sep 28, 2021 -

Nissan of Richmond responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we appreciate your review and hope we can resolve this issue soon. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

September 11, 2021

Very kind! Informed me about all issues before doing or charging anything. They did take longer than originally stated but did great work on my car. Will be back in the future More

by Jing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Sep 11, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

...
393
...