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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

September 08, 2021

Phil is great. Always Professional and kind.Teaches me Phil is great. Always Professional and kind. Teaches me about my car. Work completion is always timely. Advice is trustworthy. Very accommodatin More

by CHARLMAIN.JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Phillip Weinman, Derek Slaga
Sep 08, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business, Ms. Johnson, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

September 08, 2021

Had a wonderful experience with Ander, i walked in knowing roughly what i wanted and what i wanted to spend and Ander helped me meet all of the expectations a created a very smooth car buying experien More

by Ercolw94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Sep 08, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Ander here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

September 08, 2021

I went in for an inspection & oil change, praying that the damage would not be bad. No Charge. Thanks Alexander for charging me $0.00 for your service. More

by Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
Sep 09, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

Sep 12, 2021 -

Queen responded

Nissan has always been good to me. My car is 25 years old, and I always take Misty Blue (my car name) in for inspection. As soon as I am able to purchase another car, I will be going back to Nissan. Thanks again.

September 08, 2021

Shawn and Nadinga gave me the BEST experience- I had not planned to trade in my car, but I did, easily, and am very happy with the upgrade! And working with Derek in Service on my car prior to considering s More

by Safework05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ranger, Derek Slaga, Nadinga Radellant
Sep 08, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Shawn and Nadinga. We're glad to hear they delivered such a great experience! We appreciate this awesome, five-star review! Paula Quick Owner Loyalty Manager

September 08, 2021

It was so amazing to service my vehicle with you at Nissan Richmond, with twinkle of an eye my vehicle done with no time wasted. Thank you for excellent job More

by fatimohalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Alexander Tho
Sep 08, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

September 07, 2021

Great service friendly reasonable I would recommend the service that I get from Chandra anytime you would never leave worried always with a smile I like that in customer service More

by TKEEL06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Sep 07, 2021 -

Nissan of Richmond responded

We are very happy to hear that Chandra and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

September 07, 2021

Everyone was so helpful and I was amazed how smooth the process was. When I came there I was just looking. I am happy I came in! More

by TFARAGHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Sep 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

Sep 07, 2021 -

TFARAGHER responded

You are so welcome!

September 06, 2021

The service members always remember me and try to make my experience more personal, which I appreciate. They are usually booked when my appointment time comes but they still work pretty fast to get me in and More

by dimidavis9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Sep 07, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We appreciate your business. Paula Quick Owner Loyalty Manager

September 06, 2021

Manal was patient and so helpful. John was also helpful too! I think I will come back for my future car. Very quick process too. More

by ivy.medina79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Sep 07, 2021 -

Nissan of Richmond responded

Thank you for your review and kind words for Manal and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

September 06, 2021

Excellent customer service offered a rental until the work was done. Highly recommend. Very pleased with work and recommends for a future service. Thank you. More

by LTWATKINS2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright
Sep 07, 2021 -

Nissan of Richmond responded

Thank you, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Nissan of Richmond! Paula Quick Owner Loyalty Manager

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