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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

September 04, 2021

Car buying can be very scary because it almost feels like your being judged, with Tony he made me feel extremely comfortable, and understood my ultimate goal of building credit not just buying a car. I did n More

by karjohn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Sep 04, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day.

September 04, 2021

I love Nissan of Richmond, if i had to buy another car this would be the place.,and if my friends are looking for a Nissan I would send them here. More

by sheilafleming622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Albright, Chandra Wright, Derek Slaga
Sep 04, 2021 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

September 03, 2021

He ws a very good dealer and personally with a good attitude and funny. He dress very nice and impressive and up to date.Good man. More

by DCJ. 1211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Sep 03, 2021 -

Nissan of Richmond responded

Thank you for taking the time to let us know how we're doing. Our customers are our top priority and your feedback is greatly appreciated. We'll pass your comments on to Rob. All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

September 03, 2021

Good customer service and friendly and good help, allowed for a last minute oil change, very understanding and very professional, also very fast and friendly service More

by MEHRAEL07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman & Derek Slaga, Phillip Weinman, Derek Slaga
Sep 03, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words and the FIVE STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thanks again! Paula Quick Owner Loyalty Manager

September 03, 2021

I have never had a problem here in the last 7 years staff is always very nice and always explain everything they did and what needs to be done More

by BABYDUCK31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Sep 03, 2021 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

September 03, 2021

Very friendly working with Phil! Super nice guy fun to talk with!!!! In and out as soon as possible, very knowledgeable. Would have no complaints about the experience. More

by KYLENESTER19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Sep 03, 2021 -

Nissan of Richmond responded

Thank you! We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Nissan of Richmond! Paula Quick Owner Loyalty Manager

September 03, 2021

Very helpful and got me the price I actually needed, will be buying my next vehicle from here in the future. Very happy with my purchase More

by williamsfan07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Joe Fakhori
Sep 03, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our sales rteam. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

September 02, 2021

Efficient, friendly, competent service will keep me coming back for future maintenance needs. I’ve visited other service providers closer to home but feel more confident with the Nissan of Richmond tea More

by CMarcoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Sep 02, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

September 02, 2021

Friendly staff and complimentary service both appreciated. Very long wait time (over 2 hours ) for basic maintenance. Mask compliance by service staff in the open area that interact with custome More

by PALMERGA64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Sep 02, 2021 -

Nissan of Richmond responded

Thank you for taking the time to submit a review. We are so glad to hear you found our staff to be friendly. We truly appreciate your business. We apologize, however, that masks were not being worn properly at the time of your visit. If you would like to further discuss your concerns, feel free to contact me at your convenience. Paula Quick Owner Loyalty Manager

September 02, 2021

Ander was very professional throughout the whole process! I told him what I wanted and he delivered. Thank you Ander for everything, you are appreciated. More

by Tierra.t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Sep 03, 2021 -

Nissan of Richmond responded

Thank you, Tierra! We are glad to hear you enjoyed your experience with Ander. It was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

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