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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

August 29, 2021

Great customers service. I didn’t have to wait long. Seth was professional. He thank me for coming in, he answered my questions. He also called later to make sure everything was still ok. More

by DEBORA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Aug 29, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

August 29, 2021

Very nice friendly people, seem to be on top of their game, pretty quick getting things done . I would definitely recommend this dealership For your next car. More

by Patsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Aug 30, 2021 -

Nissan of Richmond responded

Thank you, Patsy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Aug 31, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2021

It has been a pleasure working with the crew in the service shop. Everybody has been super nice and courteous. Looking forward to coming back. More

by IMHOTEEP_IV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Aug 30, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond! Paula Quick Owner Loyalty Manager

Aug 31, 2021 -

Nissan of Richmond responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2021

Great people who know how to show quality customer service and always committed to giving great quality service to show that they value their customers. More

by DEFAIRIA71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright
Report | Print
Aug 30, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Aug 31, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Nissan Of Richmond.

August 29, 2021

My service advisor Derek is knowledgeable and pleasant to work with. He made an effort to establish a rapport. Derek answered all of my questions. More

by CHERYL1MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Aug 29, 2021 -

Nissan of Richmond responded

Thank you for taking the time, Cheryl, to share your thoughts on working with our team member, Derek. We're glad to hear he delivered such a great experience! Paula Quick Owner Loyalty Manager

August 29, 2021

Tony & Mike helped us tremendously!! They were so much fun and helped me make a easy purchase. I was happy to leave with a new car! 10/10 More

by Skylarrain1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Report | Print
Aug 29, 2021 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Tony and Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

August 29, 2021

The experience was great and very welcoming from beginning to end. The facility was clean and comfortable. The staff at checkin and checkout made me feel like I really got more than I paid for. More

by rhicks3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright
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Aug 29, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

August 28, 2021

I had the best and the most awesome experience they helped me find the perfect car for me at a low price shop Nissan please you won’t be dissatisfied More

by Daqueaja.martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Report | Print
Aug 28, 2021 -

Nissan of Richmond responded

Congratulations on your new purchase, Daqueaja! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

August 28, 2021

Outstanding service, will be back again in the future. Will be recommending this place to everyone I come in contact with as they are true professionals and exceptional! More

by Nissan Rogue 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Phillip Weinman, Alexander Tho
Report | Print
Aug 28, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, and for helping to share the word about us. We truly appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 28, 2021

Derrick was very thorough and explained my what services were being performed and what may need to be done on my vehicle in the near future. More

by EMMETTMALIK34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Aug 28, 2021 -

Nissan of Richmond responded

We appreciate your business here at Nissan of Richmond, Emmett. We're glad to hear that you had such a positive experience here with Derek. Please let us know if we can be of any further assistance. Paula Quick Owner Loyalty Manager

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