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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

August 28, 2021

This dealership is one of the most honest dealership we've been to! The dealer was fair and delivered information clear, consice and easy to understand. More

by camh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Aug 28, 2021 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! We appreciate you taking the time to leave us a five-star rating! Congrats on your new purchase, and let us know if we can be of any more assistance! We're always happy to help. Paula Quick Owner Loyalty Manager

August 28, 2021

Charles and Tony helped me get into my new car. Great customer service. I was able to get into the car I picked from the website before visiting. The dealership is nice and clean. More

by Jake.Harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Charles Spicer
Aug 28, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We're thrilled to hear that you had a positive experience with both Charles and Tony. Congratulations on your new car, Jake! Paula Quick Owner Loyalty Manager

August 28, 2021

The staff is excellent here and I love that Nissan dealership. They make you feel so comfortable and cared for. Always a very pleasant experience and Deborah was awesome. More

by lashandra.fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team, Lashandra. We appreciate this fabulous, five-star review. We're glad to hear that Debbie delivered such a great experience! Paula Quick Owner Loyalty Manager

August 28, 2021

Michael was very helpful with the purchase of our new nissan!! More

by NP162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Aug 28, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

August 28, 2021

Great service. Fast negotiation and friendly engagement. High energy team. Loved the celebration culture as customers finalized their deals. Definitely recommend and would return in the future. More

by scottaforeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Matthews, Antouan Mahrous, Joe Fakhori, Charles Spicer, Ander Maquivar, Manal Abdullah, Robert Sheffield, Nadinga Radellant, Bryan Diaz
Aug 28, 2021 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us, Scott. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paula Quick Owner Loyalty Manager

August 27, 2021

I came to look at ‘17 Nissan versa. Unfortunately it had sold right before my appointment. We sat and talked about options, I was skeptical at first being a first time car buyer and not wanting to get bulli More

by alexyty.711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousuf B., Manal Abdullah
Aug 27, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond! We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again! Congratulations on your new 2021 Nissan Versa! Paula Quick Owner Loyalty Manager

August 27, 2021

Fantastic service team!!! I brought in a flat tire 10 minutest before closing and they committed to having it repaired the next day before 10 am. The team totally came through for me. It is rare to fin More

by ESHBACH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Aug 27, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

August 27, 2021

They was great and i was in and out with out an problem Mrs. Wright get me right every time even when I’m upset she make sure to slove the issue she is just amazing all around!! More

by Tiffany Gayles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Aug 27, 2021 -

Nissan of Richmond responded

Thank you for your business and this review, Tiffany. We're happy to hear that Chandra and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

August 27, 2021

The will work with in purchasing a vehicle. But the draw back with the company is. 1.) I dont feel they give you a fair price for your trade in. 2.) If you don't pay attention to the contact they have unl More

by artie3206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Aug 27, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry that we fell short here. We will share your comments with our team, and please don't hesitate to reach out if you would like to share some more detail. We would appreciate the opportunity to address your concerns. Paula Quick Owner Loyalty Manager

August 27, 2021

Andre, was fantastic helping us choose a new car. The whole process was terrific! I would Highly recommend using Nissan of Richmond located in Short Pump VA. Beautiful Car choices!!! More

by Jhudak1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Aug 28, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear that Ander took good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

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