Nissan of Richmond

Our closest family friend lives in Chorley England who has worked for Nissan for years. He is head of the division there and we discussed the performance and safety of the vehicles. We came two years ago has worked for Nissan for years. He is head of the division there and we discussed the performance and safety of the vehicles. We came two years ago with Mr Cautherly and he drove a car owned by Phil ( 380z) nice car/ nice guy . So we’re here today. The only shock is the vin number matched the car we came to see but the price was jacked up from the price on your site. Seriously? Same car? The truck we had an appointment to see was sold yesterday but someone called today at 3:00 to see if we would be here at 4:15 to see that vehicle with no mention it was already sold yesterday. Kinda shady . Husband was going to walk but Robert Sheffield is the real deal . Liked his personality and his values . Not a sweet talking pushy salesman. The real deal . Thank you Robert. More

Charles was great kind curtious and informative. The finance dept great and get the financing quickly and the best rate. Everyone top notch. Will be recommending them to friends and family. And will re finance dept great and get the financing quickly and the best rate. Everyone top notch. Will be recommending them to friends and family. And will return when it’s time to purchase another car. More

Many thanks go out to fill feel from the service department apartment and helping me with the repair of my 2011 2011 ultimate Nissan from miss Hamilton department apartment and helping me with the repair of my 2011 2011 ultimate Nissan from miss Hamilton More

I went in for an oil change and I found out that I needed to get new brakes . They were able to complete the break job and install change the oil that morning. to get new brakes . They were able to complete the break job and install change the oil that morning. More

Went in for oil change. The drain plug gasket got crushed in the process causing a leak. They fixed it, no issues, and gave me a free oil change for my next visit. in the process causing a leak. They fixed it, no issues, and gave me a free oil change for my next visit. More

I had a totally awesome experience today at nissan of Richmond.. Michael and Yousuf were able to get me my brand new 2021 Nissan Versa!! Richmond.. Michael and Yousuf were able to get me my brand new 2021 Nissan Versa!! More

Service manager and mechanic were very helpful. The wifi in the waiting area is terrible. I planned to sit there for the 1 hour 20 mins and get work done but could not. I don't think the wifi drive has been in the waiting area is terrible. I planned to sit there for the 1 hour 20 mins and get work done but could not. I don't think the wifi drive has been updated for years. This should be addressed. More

Service was completed with no problems. Chandra provided excellent customer service while I waited for my car to be ready. I was given clear information about what was recommended for my car. excellent customer service while I waited for my car to be ready. I was given clear information about what was recommended for my car. More

Always done in a timely manner no matter what is needed. Always transparent, friendly and quick with their work. Also advises of future needs for vehicle. Always transparent, friendly and quick with their work. Also advises of future needs for vehicle. More

Everyone was very courteous. Waiting area very clean. Waiting was a little longer than I thought. I Would definitely come back for service there again. Waiting was a little longer than I thought. I Would definitely come back for service there again. More