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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

August 22, 2021

Seth Albright was professional, knowledgeable, and friendly. He provided excellent customer service, helped resolve a prior issue very quickly, and was a pleasure to interact with. More

by D_RIVKIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Aug 22, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Seth here at Nissan of Richmond. We appreciate your review, we thank you for your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Aug 24, 2021 -

Nissan of Richmond responded

Hi, we're happy to hear you had such a positive experience with Seth! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2021

Manal was soo great to me today, she help me out getting the car that we were looking for. She is sooooo nice. Buying car today was the easiest. Thank you Manal. More

by Stephen.adusei3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Report | Print
Aug 22, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Manal and our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

Aug 27, 2021 -

Stephen.adusei3 responded

Manal was soo great to me today, she help me out getting the car that we were looking for. She is sooooo nice. Buying car today was the easiest. Thank you Manal.

August 22, 2021

Seth gave us superior customer service with a tricky back ordered part . He was professional, courteous and just nice . He took the time to explain things. More

by suearieux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Aug 23, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Seth. We're glad to hear he delivered such a great experience! Paula Quick Owner Loyalty Manager

August 22, 2021

Always prompt, courteous, and friendly. Seth takes great care of me always. I've had all kinds of cars and never gotten such quality. See you again soon. More

by howardmaultman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Aug 23, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words for Seth, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

August 22, 2021

Manal was very easy to work with and friendly. This is the first new vehicle in 12 years and I couldn’t be happier with the outcome. More

by tonya_james1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Report | Print
Aug 23, 2021 -

Nissan of Richmond responded

Tonya, thank you so much for choosing Nissan of Richmond! Congratulations on your new purchase! Please let us know if we can be of any more assistance! Paula Quick Owner Loyalty Manager

August 22, 2021

I am always greeted w/ kindness when I bring my car to the dealership.Nissan is always about the customer business and they do a good job.I been coming to this location since 2004. More

by ROZNCHARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright
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Aug 23, 2021 -

Nissan of Richmond responded

We are very happy to have once again provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

August 21, 2021

Chandra Wright was very helpful and good to me! Please give Chandra Wright a gold star. Chandra Wright Was Excellent and good at her Job. More

by ANITACOX1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Aug 22, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts, Anita, about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

August 21, 2021

They can get it right. My last service experience was much improved over the previous. Service rep was very nice in pointing out some needs. More

by Capo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Aug 22, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 21, 2021

Everyone was very friendly, the environment was nice and they didn’t try to pressure me to hard into selling my car. Seth was great. More

by ariellee220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Aug 22, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Seth and the rest of our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

August 21, 2021

Phil did a great job of checking me in and getting my car serviced quickly. He always provides great, personalized service. I’d highly recommend working with him. More

by DONTESMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Aug 22, 2021 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us a review. We're happy you enjoyed working with Phil. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

Aug 24, 2021 -

Nissan of Richmond responded

Hi, we're happy to hear you had such a positive experience with Phil! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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