Nissan of Richmond

Sale was very good sales person was very helpful. I am excited to see all the new features on my new car. I will always be a Nissan customer excited to see all the new features on my new car. I will always be a Nissan customer More

I’m very happy with my Nissan Sentra SV, it’s a very good and economic car. I’ll refer Nisan RVA to my friends. and economic car. I’ll refer Nisan RVA to my friends. More

Had a 1:15 appt for state inspection. 2 hours after arrival was told I had issues that needed to be fixed but it couldn’t be done that day, I would need to leave my vehicle there for three days in orde arrival was told I had issues that needed to be fixed but it couldn’t be done that day, I would need to leave my vehicle there for three days in order for the work to be done and they did not provide loaners. After some discussion we agreed I would leave my vehicle during vacation and the advisor left to get my car. 45 minutes later it was finally brought to me and it wasn’t brought by my advisor it was brought by the Detail fellow and he knew nothing as far as the work that needed to be done or the final decisions. I think the advisor should have followed through with his customer.And I think it’s ridiculous that it would take three hours for an inspection of a vehicle whether there was a problem with anything or not. They couldn’t even fix it that day anyway. More

They are very good with getting you in and out, they work with you as far as prices, I love the way they welcome you as if you were family as well with you as far as prices, I love the way they welcome you as if you were family as well More

5 stars for Manal and Yousef for putting up and helping me out after I had a unfortunate with my previous car that was involved in an accident me out after I had a unfortunate with my previous car that was involved in an accident More

Seth is awesome in service dept told me what was being done updated me on how it was going had me done in the time he told me. done updated me on how it was going had me done in the time he told me. More

Charles Spicer was an excellent salesman. He fought for what I came for while being courteous all at the same time. I would recommend anyone to go to Nissan RVA to do business with him. what I came for while being courteous all at the same time. I would recommend anyone to go to Nissan RVA to do business with him. More

Very pleasurable experience. I didn't feel bullied or forced. Prompt service I received an offer within 45 of bring there. I would recommend anyone. forced. Prompt service I received an offer within 45 of bring there. I would recommend anyone. More

Tony was beyond helpful and continued to share a smile throughout the process. He personalized the experience and continually found ways to ease some of the tension. The only negative is having to negotia throughout the process. He personalized the experience and continually found ways to ease some of the tension. The only negative is having to negotiate with the managers behind the door - especially in this market. More

Customer service is always amazing. Nissan goes beyond to make an experience with them the best and the service department isn’t any different!! They keep you informed the whole time, walk your through anyth make an experience with them the best and the service department isn’t any different!! They keep you informed the whole time, walk your through anything you may have questions about and more. They’re just amazing More