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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

August 12, 2023

Outstanding customer service. The process was quick and easy!! I will recommend Nissan of Richmond! More

by rychgyrl_4_life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Smith, Ju'Wuan Smith
Aug 12, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan and our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 11, 2023

I had a wonderful experience working with the dang here! They made it fun, easy, and they set me up with a great deal!! More

by lra0906
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Aug 11, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 11, 2023

Thanks for all the help today Brandon! I appreciate everything you did to get me in my vehicle More

by Ware
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Aug 12, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Brandon. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 10, 2023

The experience was great. Sales team is awesome.Salesman had a great personality.I really love the suv I purchased. More

by camlucy02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Aug 10, 2023 -

Nissan of Richmond responded

Hi Lucy! Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that our sales team was able to assist you with choosing the perfect vehicle. We hope you will continue to enjoy your new SUV! Paula Quick Owner Loyalty Manager

August 10, 2023

Quick and easy experience during the purchase of my brand new 2023 Nissan Sentra thanks More

by VR736
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Aug 10, 2023 -

Nissan of Richmond responded

Thank you for taking the time to let us know how we are doing. Our customers are our top priority and your feedback about your timely purchase experience is greatly appreciated. Congratulations on your new Sentra! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

August 09, 2023

Michael did a great job explaining all the features and benefits during the process of buying our new Nissan Pathfinder More

by MJ144
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Aug 09, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Michael. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 09, 2023

Great experience. Stephon was very professional and willing to work with me until I found the vehicle I was looking for. More

by Dekester101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Aug 10, 2023 -

Nissan of Richmond responded

Thanks for your review! Customer service is always our number one priority, so we're happy to hear that Stephon found the right vehicle for you. We truly appreciate your business. Paula Quick Owner Loyalty Manager

August 08, 2023

I really appreciate the sales team being patient with me during the process of buying my brand new nissan More

by RG656
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Aug 09, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

August 07, 2023

The service I received from Mohammed at Nissan of Richmond was excellent. He made sure I found the car I was looking for immediately and worked well within our budget! More

by aiden.atkins311
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 07, 2023

An overall pleasant experience with the process of the selection of an appropriate vehicle, with exemplary customer service throughout the acquisition process. More

by Bluestreakfsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Aug 07, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ju'Wuan. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

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