Nissan of Richmond

Ander was WONDERFUL to work with, even though we were a bit cranky when we first arrived. His patience and grace was commendable. Thank you so much! bit cranky when we first arrived. His patience and grace was commendable. Thank you so much! More

We a great experience with Mike & Bull with the process of purchasing a new 2021 Nissan Sentra … They were very informative,kind, and patient. Thank you of purchasing a new 2021 Nissan Sentra … They were very informative,kind, and patient. Thank you More

Derek S. Was wonderful taking care of my car he told me step by step instructions on how to operate all the gadget in my car. And how long it was going to take for my oil change and tire rotation. Love y step by step instructions on how to operate all the gadget in my car. And how long it was going to take for my oil change and tire rotation. Love you guys and thank you so very much. And Derek S. you rock More

Amazing visit. Chandra is the best and should be promoted. She really made the whole visit for me. The service took a shorter time than anticipated which was nice. promoted. She really made the whole visit for me. The service took a shorter time than anticipated which was nice. More

Brought new truck in to have a few things looked at including a highway speed vibration. After having my vehicle for several days, Paul, the service tech said it was a tire problem (I put different ti including a highway speed vibration. After having my vehicle for several days, Paul, the service tech said it was a tire problem (I put different tires on after purchase) even though the vibration was still there after they balanced tires and I informed him that the vibration was present with original tires (which I was clear about when I dropped it off too)... to which he basically called me a liar by saying "then why didnt you bring it in earlier"... to which I replied I have a family and other life obligation and didn't think it should matter when I bring it in... it's got less than 700 miles. I sort of had my hands full with my wifes multiple surgeries in the 2 months I've had the truck because, you know, medical issues sort of take priority over dealership warranty service. Anyways, another service tech intervened at this point, took care of the diagnostic fee and offered to assist further on the issue. I have not been back yet to get the vibration (and other issues) resolved, but when I do, I will not work with Paul. I was supposed to hear from a parts/service manager regarding one of the other issues but never heard from anybody. Concerned about how future interactions will go. More

Awesome. Team at Nissan of Richmond, everyone is so nice and supportive! they treat you like family and my interactions with both Don at Deep Rock and the young lady I beloeve her name was Sharmaine at 1140 and supportive! they treat you like family and my interactions with both Don at Deep Rock and the young lady I beloeve her name was Sharmaine at 11401 W Broad St were Top Notch Team.Players and are truly an asset to the Nissan of Richmond Team. More

Bryant and Shawn did a awesome job with helping me purchase the perfect SUV for my family. I will definitely recommend Nissan in Richmond to family and friends. purchase the perfect SUV for my family. I will definitely recommend Nissan in Richmond to family and friends. More

Manal was a great consultant. Made the process fast and easy. Will definitely recommend to family and friends for their next car or truck purchase!!! easy. Will definitely recommend to family and friends for their next car or truck purchase!!! More

Seth did a good job communicating and expressing care about my concerns. I appreciated how he followed up with me during and after the service was completed. about my concerns. I appreciated how he followed up with me during and after the service was completed. More

I have had an outstanding experience purchasing a vehicle from Shawn and Bryan at Nissan. The customer service was great and they make sure that it was an easy experience. Have a blessed day! from Shawn and Bryan at Nissan. The customer service was great and they make sure that it was an easy experience. Have a blessed day! More