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Nissan of Richmond

Richmond, VA

4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

July 28, 2021

As before, Seth was courteous and attentive to detail. He explains clearly the various options for the service checkup at the presenting number of miles. He is representative of the great service at Nis More

by SPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jul 28, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words for Seth, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

July 28, 2021

They have been great with free oil changes and advice on maintenance. Very convenient location and easy to stop in for timely service. Highly recommend. More

by fmartino0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jul 28, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

July 28, 2021

I Love the atmosphere when I go there everybody there is nice and friendly. Very nice and friendly. Good visit every time I go there. More

by Sandy McMillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin at the shop around the street
Jul 29, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business, Sandy, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

July 28, 2021

I have nice pointed Advisor..She call me immediately when she got my keys out drop box. Explain in details what to expect when I picks up my vehicle.. More

by dixiedarlyn217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 29, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

July 28, 2021

For my first time having my car service it was a great experience. Can't wait to bring it back for more services. Thank you. More

by Katrina.trent1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 28, 2021 -

Nissan of Richmond responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

July 28, 2021

I am satisfied with my experience. I expressed my issues and concerns. The Service Rep. Chandra was very knowledgeable and helpful. She answered all my questions did her best to accommodate my requests. More

by AHAWKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 28, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Chandra and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

July 28, 2021

Tony was very knowledgeable, cooperative, and overall excellent sales associate! I was highly satisfied with my experience. I would recommend this dealership to friends and family. More

by Jrwyat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Jul 28, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Tony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

July 27, 2021

They offer Great service, a New convenient location and a Very professional staff. They get you in and out. The service rep Don displayed great customer service. More

by touigivethnx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Jul 27, 2021 -

Nissan of Richmond responded

We appreciate your business, Don and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

July 27, 2021

The service team led by Derek was great. This was my first service visit with my new Armada. The express service was great. The car service was completed in less than the time quoted. More

by BYRONDAUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Jul 27, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Derek and the team, and we look forward to working with you again! Paula Quick Owner Loyalty Manager

July 27, 2021

Rob and the entire nissian staff were amazing!! The found me the perfect car for my son and I in my price range. They was definitely flexible as well! I’ll definitely will be a returning customer! Thank u so More

by luvasia94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousuf , Robert Sheffield
Jul 28, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Congratulations on your new vehicle! Paula Quick Owner Loyalty Manager

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