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Nissan of Richmond
Richmond, VA
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,251 reviews
July 27, 2021
Bryan and Shawn did an excellent job explaining how purchasing a new vehicle is in my best interest. They were extremely business-like and cordial. purchasing a new vehicle is in my best interest. They were extremely business-like and cordial. More
by TBLAND9627
Employees Worked With
Bryan Diaz
July 27, 2021
The service staff are always very kind and courteous. I was given a specific wait time on an oil change and it was spot on. I usually drive to Norfolk because I get my oil changes for free but I will now c was given a specific wait time on an oil change and it was spot on. I usually drive to Norfolk because I get my oil changes for free but I will now continue to come to Richmond even tho I have to pay for the service. Also it's more convenient. More
by Karenc4283
Verified CustomerEmployees Worked With
Seth Albright
July 27, 2021
Attentive and courteous, very prompt service. Derek was very informative and really is an asset to Richmond Nissan. Even drove my vehicle to front of facility for pickup! very informative and really is an asset to Richmond Nissan. Even drove my vehicle to front of facility for pickup! More
by Seabelle55
Employees Worked With
Derek Slaga
July 27, 2021
Bryan and Shawn where very helpful and worked hard to address all our concerns and issues! They both were attentive to our needs. Thanks greatly. address all our concerns and issues! They both were attentive to our needs. Thanks greatly. More
by kabban1999
Employees Worked With
Bryan Diaz
July 27, 2021
Your service Dept lacking customer satisfaction, never can get though to check on my car, not liking the new atmosphere in the sales area, Mohammed has step up to help me with everything he promised, unde can get though to check on my car, not liking the new atmosphere in the sales area, Mohammed has step up to help me with everything he promised, understand change, taken change in a direction I’m not comfortable with, taking care of your customers from the past you need to honor those commentaries to their resent purchases an keeping that commitment, my name is Rickey Drennen an I would be glad to share my thoughts with you if interested. More
by Corvette Rick
Employees Worked With
Don Johnson, Seth Albright, Phillip Weinman, Derek Slaga
July 26, 2021
My scheduled appointment wasn’t honored. No one even called to cancel. Got to the service center to be told they couldn’t work on my car for another 5 days. Also not proactive. Oil should have been chan called to cancel. Got to the service center to be told they couldn’t work on my car for another 5 days. Also not proactive. Oil should have been changed and after “service” was done I was told I needed to have transmission serviced. Why didn’t someone call me while car was there and get everything looked after rather than me having to book yet another appointment??? More
by LSOGILVIE
Employees Worked With
Don’t know
July 26, 2021
Love the service department. I would recommend this service department and Phil to others. He is very knowledgeable. I always go to Phil for all my service needs. service department and Phil to others. He is very knowledgeable. I always go to Phil for all my service needs. More
by MRSAMBISHOP
Employees Worked With
Phillip Weinman
July 26, 2021
This dealership reneged on its gaurantee of free oil changes when I bought the car. I will.never buy another car from them when you can’t trust their word changes when I bought the car. I will.never buy another car from them when you can’t trust their word More
by marting.mills
Employees Worked With
Seth Albright, Chandra Wright
July 26, 2021
Rob was great. Very professional and friendly the dealership I have used several times and have recommended them as well.. rob is an excellent salesperson as well a a terrific person. He was a pleasu dealership I have used several times and have recommended them as well.. rob is an excellent salesperson as well a a terrific person. He was a pleasure to work. More
by sjk44
Employees Worked With
Robert Sheffield
July 26, 2021
Chandra is the best!!!! Her customer service is excellent and I feel comfortable when I have to leave my car if work is needed, trusting that it will be done. Thank you Chandra!!!! and I feel comfortable when I have to leave my car if work is needed, trusting that it will be done. Thank you Chandra!!!! More
by Nan
Employees Worked With
Chandra Wright
