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Nissan of Richmond

Richmond, VA

4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

July 24, 2021

I always find this dealership to be helpful, fast, kind, and knowledgeable. I would recommend this dealership to anyone who is interested in a new car. More

by wrbjenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Jul 25, 2021 -

Nissan of Richmond responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 24, 2021

Great service and very timely with their follow ups and work. Always very professional and courteous staff. I will always recommend them to friends and neighbors More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 25, 2021 -

Nissan of Richmond responded

Hi David, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 24, 2021

Very responsive and reasonable. The people were very clear on the process and cost. Friendly and I felt like they had my best interest in mind. More

by NHEBEL92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 26, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience working with Chandra! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

Jul 26, 2021 -

Nissan of Richmond responded

Hi, your satisfaction is our top priority Please let us know if there is anything else we can do for you; we are more than happy to help! .

July 24, 2021

Chandra was excellent explaining what I needed and taking care of my services. Since this was my first oil change/service she explained the things I needed done, very knowledgeable! More

by JENEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Phillip Weinman
Jul 25, 2021 -

Nissan of Richmond responded

Hi, we're happy you found Chandra to be so supportive during your experience here at Nissan Of Richmond. Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2021

Chandra is always a pleasure to work with. She always treats her customers as family. When I come back she will be the on I will work with. More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 25, 2021 -

Nissan of Richmond responded

Hi Melissa, we're happy to hear you had such a positive experience with Chandra! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2021

Horrendous. Told me I needed a new front tire for 2021 Rogue with 4k miles and a new tire pressure for $500 plus. Fortunately they said they had to order the tire and would be 2 days. Took it to a tire c More

by Bwreichel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Johnson, Derek Slaga
Aug 10, 2021 -

Nissan of Richmond responded

Thank you. Management will be in touch shortly. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

July 24, 2021

Athena and Phil were awesome in getting my car done!! It had a bulging bald tire and I had no idea. They found me some good tires and also passed my car for inspection. Thanks guys!! More

by Rob Pardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena, Phillip Weinman
Jul 25, 2021 -

Nissan of Richmond responded

Hi Rob, we're happy you found our staff to be so supportive during your experience here at Nissan Of Richmond. Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2021

I was helped by Derek Slaga. He gave me and my the best treatment. He was very nice and professional . My major complaint will be that I got there at 7:30 and did no leave until 10:40. I had 2 kids with More

by Karin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Jul 25, 2021 -

Nissan of Richmond responded

Hello Karin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2021

I would like to thank Ms Jocelyn for great response to help me get my recall taken care of @ nimosinrva as quick as she did. More

by LINDABOOKER204
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin preston
Jul 25, 2021 -

Nissan of Richmond responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2021

A positive experience with no complaints. Been helped by Seth in the past. He does an excellent job. The service area is very well run. More

by kathydashek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jul 25, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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