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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

July 24, 2021

Ahkeem did a fantastic job. He was incredibly knowledgeable and patient with us. Fran did a great job with helping us u sweat and the process. Charles Bull and other staff kept things positive! More

by SMORRISO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran and Charles Bull, Ahkeem Hayes
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Jul 26, 2021 -

Nissan of Richmond responded

We are very happy to hear Ahkeeem, Charles and our staff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

Jul 26, 2021 -

Nissan of Richmond responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan Of Richmond. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2021

I have had a Nissan Murano for almost 3 years and all of my maintenance has been done by this Richmond VA facility. There has not been one complaint on my part. The staff has always greeted me and made m More

by jcercone1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Jul 26, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Jul 26, 2021 -

Nissan of Richmond responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan Of Richmond. Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2021

We brought our car to the new service center on Deep Rock Rd. Don Johnson as always, provides excellent service. Appreciate Nissan’s new service area More

by LEK126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
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Jul 25, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2021

This dealership was full of friendly people and I enjoyed doing business there. First time buyer and they made things go very smooth and easy More

by aliciawade13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Spicer, Manal Abdullah
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Jul 26, 2021 -

Nissan of Richmond responded

Alicia, Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Manal and Charles, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

Jul 26, 2021 -

Nissan of Richmond responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2021

These people are crooks. They are false advertising vehicles to overcharge you when you come in. I recommend people to steer clear of this place! More

by fletellier
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mahamadou Toure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mannie
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Aug 10, 2021 -

Nissan of Richmond responded

Thank you for reaching out to us. We will be in touch with you soon! Again, we apologize that you did not have the best experience here at our dealership. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

July 24, 2021

Good and friendly service. Nissan needs to provide half all in all vip customers who bought their vehicles under Nissan of Richmond and were Promised free lifetime oil changes, inspections and tire rotatio More

by sanfelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright
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Jul 24, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out to us if you have any questions or concerns. We look forward to working with you again! Paula Quick Owner Loyalty Manager

July 23, 2021

It was the first time having my new car serviced there and they made it really easy and even washed my car before I picked it up. More

by MARGCUT28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 23, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to leave us this five-star feedback. Please let us know if we can be of any further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

July 23, 2021

They did good work and was very nice in helping me out with my car. The sales person was great and very professional the hole time. More

by DODIRTYRED1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Phillip Weinman, Derek Slaga
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Jul 23, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 23, 2021

She was the best lady, she gave me the best deal, I had really good conversation with her as person and as professional working in car dealership manal Abdullah thank you so much for everything More

by Hamoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Abdullah
Report | Print
Jul 23, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

July 23, 2021

Bryan and Yusef were really helpful on helping me decide on what vehicle was best for me. In the end I got a good deal. More

by Gustusmelvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Diaz
Report | Print
Jul 24, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

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