Nissan of Richmond

Chandra Wright was extremely helpful and went out of her way to help and get the things I wanted done and taken care of. My vehicle was done when she said it would be. I will definitely reach out to her w way to help and get the things I wanted done and taken care of. My vehicle was done when she said it would be. I will definitely reach out to her with future needs. More

Work done quickly and service associate helped me find the best service option for my vehicle mileage and reviewed previous changes. Appreciate the time he took to do that! the best service option for my vehicle mileage and reviewed previous changes. Appreciate the time he took to do that! More

The paperwork process went quicker than other dealers. Got a nice car for a good price. Ahkeem was a delight to work with. We would Recommend this dealership. Got a nice car for a good price. Ahkeem was a delight to work with. We would Recommend this dealership. More

My widow was great, nice clean waiting area. The wait time was what I was told it would be. Staff very friendly and helpful . I appreciate the car care. time was what I was told it would be. Staff very friendly and helpful . I appreciate the car care. More

I was told it would take an hour to an hour and a half for my oil change. It ended up taking more than 2 hours and that was without a car wash. When I went out to ask how much longer nobody responded to m for my oil change. It ended up taking more than 2 hours and that was without a car wash. When I went out to ask how much longer nobody responded to me standing there. More

I came in for information & ended up getting my dream vehicle. Mike & Bull were very patient and helpful with the purchase of my brand new 2022 Nissan Pathfinder! vehicle. Mike & Bull were very patient and helpful with the purchase of my brand new 2022 Nissan Pathfinder! More

Fast service, up front with services needed, easy drop off and pickup. Been using this location for years and happy they're available for us. off and pickup. Been using this location for years and happy they're available for us. More

Customer service was very poor , especially considering that they broke things on my car during the work. Alternate transportation was not provided, even after they knew the repair could not be completed i that they broke things on my car during the work. Alternate transportation was not provided, even after they knew the repair could not be completed in one day. Despite numerous inquiries, no manager ever reached out to me, either. Not okay. More

Chandra was great to work with. This is first time at this location and needed to have oil change. The only negative was the pushy phone call trying to get me to trade in my car and then heard several this location and needed to have oil change. The only negative was the pushy phone call trying to get me to trade in my car and then heard several other customers get the same call. Excellent service tho. More

Excellent customer service- thank you Seth Albright. Informative and prompt also. Also, thanks to female doing the scheduling/sits at kiosk near Parts Dept.- excellent. Informative and prompt also. Also, thanks to female doing the scheduling/sits at kiosk near Parts Dept.- excellent. More