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Nissan of Richmond
Richmond, VA
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,250 reviews
July 19, 2021
This was the best car buying experience I’ve ever had. Tony Mahrous, my sales rep was not only efficient and knowledgeable, he was more accommodating to our specific needs than we could have hoped for. We Tony Mahrous, my sales rep was not only efficient and knowledgeable, he was more accommodating to our specific needs than we could have hoped for. We’ll be back for sure. More
by MargueriteManning
Employees Worked With
Antouan Mahrous
July 18, 2021
I was impressed with the service got a call in the morning that they had the car then after they were complete. They were prompt when I came in to pick up my car morning that they had the car then after they were complete. They were prompt when I came in to pick up my car More
by AKUSZNIR
Verified CustomerEmployees Worked With
Don Johnson
July 18, 2021
This is just for service side they are great but their sales side sucks they always forget about their loyal customers I will recommend their service side always sales side sucks they always forget about their loyal customers I will recommend their service side always More
by usahandyman
Employees Worked With
Chandra Wright
July 18, 2021
everything went smoothly. Manal was great to work with through the fast and easy process. she made a painful process pretty much painless. i would buy from her again. through the fast and easy process. she made a painful process pretty much painless. i would buy from her again. More
by Toddjfaulkner
Employees Worked With
Manal Abdullah
July 18, 2021
Always very friendly & helpful. Chandra & Seth helped me yesterday and they both are very customer oriented. I always have questions about my car & yesterday I asked how much mileage could I get in my car yesterday and they both are very customer oriented. I always have questions about my car & yesterday I asked how much mileage could I get in my car and they said at least another 100,000 & I have 98,600 on it now so that made me feel great. This Nissan dealership is great 😊. More
by RHONDA.CHRISTOPHER
Employees Worked With
Seth Albright, Chandra Wright
July 18, 2021
Manal has been such a wonderful helpfully person throughout the process of purchasing the car. She help me made my decision Thank you so much!! throughout the process of purchasing the car. She help me made my decision Thank you so much!! More
by selameaa
Employees Worked With
Manal Abdullah
July 18, 2021
Car was serviced as requested in a timely manner. Customer service representative was very polite, courteous and helpful. All questions were answered and I was informed about issues that needed addre Customer service representative was very polite, courteous and helpful. All questions were answered and I was informed about issues that needed addressed. More
by James
Employees Worked With
Seth Albright
July 17, 2021
They're very clean and informative about the work that needs to be done on the vehicles as well as not being pushy about getting the work done. needs to be done on the vehicles as well as not being pushy about getting the work done. More
by harper50179
Employees Worked With
Seth Albright
July 17, 2021
Awful customer service! Would not recommend! Communication is lacking big time. Told me my car would be ready the next day then when I called the next day to see if it was ready they said it wa Communication is lacking big time. Told me my car would be ready the next day then when I called the next day to see if it was ready they said it was a three day turn around time. Lied straight to my face. More
by Gowithhymanbrosnissaninstead
Employees Worked With
Phillip Weinman
