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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

July 15, 2021

Nissan of Richmond is a great place to buy vehicles and has great services. A special thanks to Chandra for her outstanding service. Thank y’all and have a blessed day! More

by Lavonpegram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

July 15, 2021

Great Customer Service! Seth took great care of me. I have been coming to get my car serviced for a number of years! Tiffany T More

by T.DENISETHOMAS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

Hello, Tiffany! Thanks so much for your review. We appreciate your loyal business and will be sure to pass along your kind words to Seth. Our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

July 15, 2021

I received excellent service in a timely manner at Nisan. The workers were super friendly. Chandra went above and beyond during my time at the dealership. More

by b.logan91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Chandra, and we look forward to working with you again! Paula Quick Owner Loyalty Manager

July 15, 2021

Excellent customer service!! I was having trouble operating my 2021 Armada and they were very helpful! They explained everything to me in detail. Very friendly More

by MARSHAWITHERSPOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

Thank you for leaving us a review, Marsha! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

July 15, 2021

My experience with Phil Weinman in the parts department was beyond EXCELLENT!! My AC is fixed and I’m very happy! Would recommend to people! More

by Alishacunningham19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Derek Slaga
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team, Alisha! We're glad to hear that Phil delivered such a positive experience, and we greatly appreciate your recommendation! Paula Quick Owner Loyalty Manager

Jul 15, 2021 -

Alishacunningham19 responded

You’re Welcome!

July 15, 2021

Took my truck to get a nocking noise fixed in the dash. They drove the truck to get a bite to eat on church road and left the receipt in the truck and charged me 75$ For a diagnostic fee. . Never fixed t More

by CROX4DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chandra Wright
Report | Print
Aug 02, 2021 -

Nissan of Richmond responded

Thank you for your feedback. We're sorry to hear about your experience and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

July 15, 2021

When I arrival Derek was extremely helpful. My car was serviced sooner than expected they even gave it a good wash. Nissan of Richmond provides excellent service! More

by JENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, Jennifer! We'll let Derek know how much he helped you, and we truly appreciate you taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

July 15, 2021

Very pleased with the garage. Kevin and his team where very helpful. Especially able to accommodate at short notice. My family and I are more than thankful for their work, and information that was provide More

by Bouchardj_65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 15, 2021 -

Nissan of Richmond responded

We are very happy to have provided your family with such a positive experience! We'll pass along your compliments to Kevin and the rest of our team. We sincerely value your business and look forward to your next visit! Paula Quick Owner Loyalty Manager

July 15, 2021

I like taking my Nissan Rogue to Nissan of Richmond because I know I will get the best quality service at a great price! I know my vehicle is in good hands with Nissan of Richmond! More

by kimS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jul 16, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you, Kim. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

Jul 16, 2021 -

Nissan of Richmond responded

Hi Kims, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2021

I have always been treated with upmost respectI highly I have always been treated with upmost respect I highly recommend this service department Phil is the service rep I always deal with Always quick More

by slbliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jul 16, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Jul 16, 2021 -

Nissan of Richmond responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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