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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
Verified Customer
July 08, 2021
Extremely welcoming environment a great end to end customer experience. Friendly and knowledgeable service advisor went above and beyond to ensure all program documents were in place to reduce out of customer experience. Friendly and knowledgeable service advisor went above and beyond to ensure all program documents were in place to reduce out of pocket expenses. More
by tiff01lew
Employees Worked With
Seth Albright
July 08, 2021
The team was quick and efficient with the service on my car. I walked in, they looked up my name, then took care of everything. Once my car was ready, they drive it out and held the door for me to get in. car. I walked in, they looked up my name, then took care of everything. Once my car was ready, they drive it out and held the door for me to get in. More
by thomasjack
Employees Worked With
Ken at pouncy tract location
July 08, 2021
They seem to want to make sure your experience with their service center is a great one. They made sure I was treated with respect and made sure everything was done to my liking service center is a great one. They made sure I was treated with respect and made sure everything was done to my liking More
by dtneubert3
Employees Worked With
Phillip Weinman
July 08, 2021
The dealership had a great energy around the whole place people are nice really on it with customers. Also I felt that I was important while my car was being service. people are nice really on it with customers. Also I felt that I was important while my car was being service. More
by brandon.fultz35
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick
July 08, 2021
Very good and helpful I was well assisted and serviced was excellent customer service department were very good my car was well taken care of thank you so much was excellent customer service department were very good my car was well taken care of thank you so much More
by NATWILLIEE
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick
July 08, 2021
SERVICE CENTER CAN BE RATED A 10 OUT OF 10 BEING THE HIGHEST EXPECTED RATING FOR MY PERSONAL EXPERIENCES WITH OTHER SERVICE CENTERS. NOT HAPPY THAT NISSAN HAS MADE A DECISSION TO NOT HONOR THEIR CON HIGHEST EXPECTED RATING FOR MY PERSONAL EXPERIENCES WITH OTHER SERVICE CENTERS. NOT HAPPY THAT NISSAN HAS MADE A DECISSION TO NOT HONOR THEIR CONTRACT MADE WITH ME WHEN I BOUGHT THE CAR REGARDING FREE OIL CHANGES, BUT ---- THE FOLKS IN THE SERVICE CENTER HAVE NOTHHING TO DO WITH THAT . More
by ARMSTRONGTORCHART
Employees Worked With
Ronald Trotman, Seth Albright, Derek Slaga
July 08, 2021
The most aggravating and stressful experience I’ve had. I was recently discharged from the hospital a couple days prior to the service and all I wanted was my car fixed not to be aggravated. My father had to was recently discharged from the hospital a couple days prior to the service and all I wanted was my car fixed not to be aggravated. My father had to step in and take care of everything. More
by Dominique McNeil
Employees Worked With
Phillip Weinman
July 08, 2021
The service person that helped me was very courteous and professional. However, my truck was damaged and required Repair that is yet to be completed but is scheduled. professional. However, my truck was damaged and required Repair that is yet to be completed but is scheduled. More
by greg13x
Employees Worked With
Derek
