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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
July 06, 2021
Great customer service, professional staff, and my car was serviced in a timely manner. I will definitely be returning to this location if I am in the area. was serviced in a timely manner. I will definitely be returning to this location if I am in the area. More
by andreasmoffett
Verified CustomerEmployees Worked With
Seth Albright
July 06, 2021
Everyone treated me with the upmost RESPECT, wether I was a Rich person or Not, I got the same hospitality, the saleman,Manager and other was so nice too me. Yes! I would recommend their service to other! a Rich person or Not, I got the same hospitality, the saleman,Manager and other was so nice too me. Yes! I would recommend their service to other! More
by GLADYS2U
Employees Worked With
The Manager, Robert Sheffield
July 06, 2021
Great place and very good customer services. Guy who took care of me has very good knowledge of customer service. I am very impressed with his service. Love to come back again and again. care of me has very good knowledge of customer service. I am very impressed with his service. Love to come back again and again. More
by KIRAN_REGMI
Employees Worked With
Paul brown
July 06, 2021
Seth is amazing!! He listened and delivered. However I was not made aware of the free oil change going away until I got there. Not Happy about this change. I may not come back! was not made aware of the free oil change going away until I got there. Not Happy about this change. I may not come back! More
by sharondajones35
Employees Worked With
Seth Albright, Chandra Wright
July 05, 2021
Very accommodating. Tried to make us happy with deal after some heavy negotiating. Really happy with vehicle. after some heavy negotiating. Really happy with vehicle. More
by KIRWAN33
Employees Worked With
July 05, 2021
We were in Richmond to check with the Honda dealership on a Ridgeline What they were advertising was no way close to what was on the lot nor were the sale people interest in talking to us after we had tr a Ridgeline What they were advertising was no way close to what was on the lot nor were the sale people interest in talking to us after we had traveled two hours to visit them As we left we saw your company.Walking in we were greeted by a lady which we later found out was a new Employe She made us fee welcome from the start We was later greeted by a Saleman Robert who had been employed only three Month. His Manager came to his desk. They both went out it there to make us feel welcome.buying from Them was easy Thanks Sammy More
by C1976VETTEE
Employees Worked With
Robert Sheffield
July 05, 2021
Very friendly service people and the sales staff are always greeting you with a smile.The hamburgers and hotdogs were a nice surprise this weekend also. always greeting you with a smile.The hamburgers and hotdogs were a nice surprise this weekend also. More
by BABYCAKE5
Employees Worked With
Seth Albright
July 05, 2021
Very Unhappy customer; the service and subpar and they Very Unhappy customer; the service and sub par and they don't pay attention to details or complete customer requests. Wont be taking my car here aga Very Unhappy customer; the service and sub par and they don't pay attention to details or complete customer requests. Wont be taking my car here again. More
by leaktheressa707
Employees Worked With
Phillip Weinman
July 05, 2021
My experience with Nissan Richmond was great! Phil was the person who helped me and he kept me very informed throughout the process and even took the time to call and follow up a few weeks later! the person who helped me and he kept me very informed throughout the process and even took the time to call and follow up a few weeks later! More
by SAMANTHAHUCKSTEP19
Employees Worked With
Phillip Weinman
