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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
July 03, 2021
A excellent dealership. I always get the best service and everyone is very nice and professional. Can always count on service being done with perfection everyone is very nice and professional. Can always count on service being done with perfection More
by neowen1
Verified CustomerEmployees Worked With
Phillip Weinman
July 03, 2021
The service was great and the staff were friendly and helpful. It was easy to get an appointment when I needed it. The inspection was shared with me. helpful. It was easy to get an appointment when I needed it. The inspection was shared with me. More
by lward2326
Employees Worked With
Paul Brown
July 03, 2021
Charles was a very friendly and knowledgeable salesperson. My son had an excellent first time buyer experience. We are all happy with the new car. salesperson. My son had an excellent first time buyer experience. We are all happy with the new car. More
by ae2c10
Employees Worked With
Charles Spicer
July 03, 2021
The service dept is always nice friendly and very helpful. The communication i get from Seth about my vehicle is the best. I would not take my any orher place helpful. The communication i get from Seth about my vehicle is the best. I would not take my any orher place More
by 1968DORMAN
Employees Worked With
Seth Albright
July 03, 2021
We bought a brand new Nissan Sentra. The warning light and system malfunction light came on, and we had to get the new car serviced before the first payment was made. I made an appointment for Monday morn and system malfunction light came on, and we had to get the new car serviced before the first payment was made. I made an appointment for Monday morning at 9 AM. We received no communication all day. We called Monday afternoon to find out that they hadn’t even look Ike’s at the car. Tuesday came with no communication until we called. Wednesday, we called and were told that it had to be checked… Wednesday afternoon, we called. Thursday morning the mechanic called to say that the car should be ready by the end of the day. The car was fixed, but the lack of communication and amount of time needed without explanation was frustrating. More
by ae2c10
Employees Worked With
Derek Slaga
July 03, 2021
My experience is always pleasant staff is always friendly and nice helpful I only waited a day to get my services done always called when they found something wrong and nice helpful I only waited a day to get my services done always called when they found something wrong More
by NJBRAT38
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Antonio Tirado, Joshua Brown
July 03, 2021
Michael was a joy to work with! His knowledge about our dream car and caring nature made the decision easy to buy here! I would most definitely work with him in the future. dream car and caring nature made the decision easy to buy here! I would most definitely work with him in the future. More
by candimo93
Employees Worked With
Michael Matthews
July 02, 2021
Derek and Phillip were very polite and eager to help. The overall service experience was positive except for too much oil being added, causing a return visit. The overall service experience was positive except for too much oil being added, causing a return visit. More
by SDORTON27
Employees Worked With
Phillip Weinman, Derek Slaga
