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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

July 02, 2021

Phil was great. He explained everything to me about the service, the price and was very honest on how long the work would take. He said s doing a great job with the customers. More

by CHARLIE.GIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Jul 02, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that Phil and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Paula Quick Owner Loyalty Manager

July 02, 2021

Great service, needs were met, best service I've had there. More

by JUJONES50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 02, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

July 02, 2021

Service was good. The representative was nice and efficient. I didn't have to wait. Even though it was at a location away from the dealership, I was very satisfied. More

by quiltnowcookl8r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 02, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

July 02, 2021

No more free oil changes.is real classless. Not good More

by linwoodcowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Albright
Report | Print
Jul 19, 2021 -

Nissan of Richmond responded

We're sorry to hear that we failed to meet your expectations. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We value your business and would like to turn around your sentiments. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

July 02, 2021

Great first time visit love the no pressure approach will return again for any of my Nissan needs did I mention I got an appt the same week I called definitely a plus needed a inspection b4 July and they got More

by chrissyrosalva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 02, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

July 02, 2021

Courteous, friendly, polite, proficiency and explain service provided with execellence More

by mirandaashby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 03, 2021 -

Nissan of Richmond responded

Miranda, we appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

July 02, 2021

I dealt with Seth, he was extremely professional and helpful. I was received right away and my vehicle was serviced quickly. Discussed othet service options. More

by pperkins0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 03, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Seth and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 02, 2021

Phil was attentive and accommodating from start to finish! xxxxxxto him and Nissan Service Team! More

by suzannehigley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil, Phillip Weinman, Derek Slaga
Report | Print
Jul 02, 2021 -

Nissan of Richmond responded

Suzanne, Thank you so much for your excellent review! We are so glad that Phil had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

July 01, 2021

They went out of their way be helpful and give us just a service that we needed. More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 01, 2021 -

Nissan of Richmond responded

Dave, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

July 01, 2021

Was greeted promptly and received my car back in a timely manner. Service attendant was extremely cordial and helpful. More

by anna.olih91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jul 01, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, Anna, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

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