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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

June 26, 2021

Service rep takes time to explain what costs would be and explain what tech found and repair needed. More

by LVASQ5
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with service our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

June 26, 2021

Staff were very courteous, friendly and professional. I had a very pleasant experience with the Service department. More

by lightpilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Jun 26, 2021 -

Nissan of Richmond responded

Thank you for your review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that our service department was able to help you out. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 26, 2021

It’s a good dealership, service men & customer service. They know how to delight their customers More

by TrippleA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our service team! We're glad to hear we delivered a delightful experience! Paula Quick Owner Loyalty Manager

June 26, 2021

I have my experience with Nissan of Richmond, and we really love the deal they give us, Robert Sheffield took care of us and give us all we needs. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Report | Print
Jun 28, 2021 -

Nissan of Richmond responded

Sam, thank you so much for your wonderful review! We are thrilled that Robert had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Jun 28, 2021 -

Sam responded

Thanks a lot Paula, You and all Nissan of Richmond been so amazingly friendly and generous.

June 26, 2021

With COVID-19 still out there and sooooooo many businesses using that as an EXCUSE to be trifling, I was so pleased to see that every single thing went well with my car’s maintenance appointment. More

by Cabriolet Love!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady at the checkout counter!!! Nice!!! , Seth Albright
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Jun 26, 2021 -

Nissan of Richmond responded

Thanks so much for sharing your thoughts on working with Seth and the rest of our team! We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

June 25, 2021

Josh was great to work with. He keep to his word of having me out in 2hrs. More

by LAUGHALOTBEAR84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

June 25, 2021

Outstanding Customer Service. Chanda Wright went over and beyond her duty to make sure. I received excellent service. More

by CARLISA_LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Chandra and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

June 25, 2021

My services rep was awesome and very professional. She got me in and out. More

by AASANDER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

June 25, 2021

Great service prices. Very helpful, friendly, and efficient service advisors and techs. I would highly recommend Nissan of Richmond to my friends. Thank you again. More

by MADISONHAYLEYR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Joshua Brown
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Jun 26, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

June 25, 2021

I was disappointed to find out that this dealership from where I purchased my truck, and paid a lot of extra money for premier service, is no longer honoring that contract. I don’t think Nissan of Richmond More

by DUANEINVA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 03, 2021 -

Nissan of Richmond responded

Hi Duaneinva2, we are very happy to have provided you with such a positive experience! We hope to see you soon!

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