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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

June 24, 2021

Chandra Wright provided outstanding professional Chandra Wright provided outstanding professional attention and solved my cars problem. More

by James Riva
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jun 25, 2021 -

Nissan of Richmond responded

Thank you so much, James, for your excellent review! We are so glad that Chandra had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

June 24, 2021

Friendly staff that greeted me as soon as I came in, great service, accurate on the wait time, clean waiting area, overall a good experience. More

by mollyburky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jun 25, 2021 -

Nissan of Richmond responded

Thank you, Molly, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 24, 2021

The professionalism here is outstanding! Derek Slaga was the absolute best!! More

by Bekkeli.0109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Jun 25, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Derek here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

June 24, 2021

Everyone in the Nissan Service Department is always very welcoming and so nice, they always explain what will be done & make sure they get permission before they do anything else. More

by Brianna Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jun 25, 2021 -

Nissan of Richmond responded

Thank you, Brianna, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

June 24, 2021

Great experience purchasing my 2nd car from Nissan of Richmond. Very friendly and knowledgeable staff. Also the best deals around. I would definitely recommend them. More

by IBDD286
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hay, Daniel Reading
Jun 26, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle! Paula Quick Owner Loyalty Manager

June 24, 2021

Everyone I dealt with was very friendly and professional. They explain and showed you everything about the vehicle and all of the features. They work with you to get you the car More

by Carolyn Hendricks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousuf and Ahkeem Hayes of the Sales Dept. I give 5 star rating
Jun 24, 2021 -

Nissan of Richmond responded

Thank you, Carolyn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Paula Quick Owner Loyalty Manager

June 24, 2021

I appreciate the professional attitude and caring of all involved with the sales and servicing of our car More

by doristine1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Tirado
Jun 24, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

June 24, 2021

Charles was very knowledgeable and professional, He kept us well informed on every step of the process of trading in our car and purchasing a new one, Thanks Charles More

by riley412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
Jun 25, 2021 -

Nissan of Richmond responded

It's great to hear that Charles and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 24, 2021

The service department at Nissan of Richmond has always given good service for repairs to our vehicle. The service advisor, Phil, was very helpful and we appreciated his assistance! The car was repaired More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Phillip Weinman
Jun 26, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

June 24, 2021

Bought a car from them with lifetime inspections and oil changes. They informed me that they’ll no longer honor free oil changes. More

by NICKBONNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Slaga
Jul 11, 2021 -

Nissan of Richmond responded

Nick, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

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