Nissan of Richmond

Just very disappointed about my last visit. Simple and plain. My prior visits with you guys, dealing with Don Johnson was great and was happy. He is still great and would only deal with him if I ever did plain. My prior visits with you guys, dealing with Don Johnson was great and was happy. He is still great and would only deal with him if I ever did business with your location again. But I doubt it More

Good service , friendly employees. Clean facility. I brought my truck in for a check engine light. But after two hours on the computer couldn’t find any problems brought my truck in for a check engine light. But after two hours on the computer couldn’t find any problems More

Phil was great. Appreciated his concern for my wait time during the service. He is an asset to Nissan and his genuineness is a breath of fresh air. during the service. He is an asset to Nissan and his genuineness is a breath of fresh air. More

Easy process - traded a vehicle, knew what I wanted and was in and out in 2 hours. Daniel did a great job - enjoyed working with him. was in and out in 2 hours. Daniel did a great job - enjoyed working with him. More

They revoked life time oil change which was promised when i bought the car.Also they stopped shuttle and also cant get a waiting appointment i bought the car.Also they stopped shuttle and also cant get a waiting appointment More

Work was done without a long wait. Projected time was on point. Seth went over what was done and explained what needed to be done on the next visit. point. Seth went over what was done and explained what needed to be done on the next visit. More

Thank you Phil for being so thoughtful and caring. You get a goal stat for your customer service🌟Many thanks to you.Thank you. Deborah get a goal stat for your customer service🌟Many thanks to you.Thank you. Deborah More

The customer service I received at this location was awesome. I waiting almost three hours for my oil change Chandra got right in top of things. she make sure the technician got straight to my car. She awesome. I waiting almost three hours for my oil change Chandra got right in top of things. she make sure the technician got straight to my car. She went above and beyond for me and I appreciate it, More

The excellent service in the service department is the reason I continue as a repeat customer. I don’t appreciate sales calls as a result of my visits. That’ll be the reason I go elsewhere reason I continue as a repeat customer. I don’t appreciate sales calls as a result of my visits. That’ll be the reason I go elsewhere More

My high rating is due to the most professional and personal caring of Phil Weinman. He is a great asset to Nissan and makes us feel like a friend and keeps his word in getting our cars serviced as qui personal caring of Phil Weinman. He is a great asset to Nissan and makes us feel like a friend and keeps his word in getting our cars serviced as quickly as possible and his explaining when ready all work performed.He makes me feel comfortable to call him at any time if I feel I have a question or problem with my Rogue. He deserves a raise for his representing Nissan in a very professional manner. I will buy again from your dealership due to Phil Weinman in your service dept. that I know I will be treated honestly and fairly. More