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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

June 10, 2021

Rob was a very professional salesman and got us exactly what we wanted. If we buy another Nissan it will be from him. Not pushy, great service. More

by Jaydubyah85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Jun 10, 2021 -

Nissan of Richmond responded

Congratulations on your new Nissan! We are so glad that we had the opportunity to work with you, and that Rob and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

June 10, 2021

My trip there was so fast an easy they work on my car an give me a rental car they let me no every day what they had to do to my car very nice people that work there More

by TCARR26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Joshua Brown
Jun 10, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

June 10, 2021

AwesomeExperience with Nissan. Charles was amazing very Awesome Experience with Nissan. Charles was amazing very honest and upfront dedicated Great guy. Shawn the sales manager was just as good. Kudos to C More

by Wallsjanet28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
Jun 10, 2021 -

Nissan of Richmond responded

Thank you for taking the time to write this review, Janet! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

June 10, 2021

Though didn’t get the work done cuz of additional issues with the car. But the customer service was top notch. Phil rocks! He is my go to service rep More

by apakyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Joshua Brown
Jun 10, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Phil always meets your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

June 10, 2021

Bought my first new car here great service and great energy. Made sure I got a good deal and that it was affordable and fair More

by tyler.roberts757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Jun 10, 2021 -

Nissan of Richmond responded

Thank you so much, Tyler, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 09, 2021

Phil was great!! Helped me really understand my car and what was happening with it. He also was very effective on telling me what was done and what needs to be done. More

by ANOMPREET.BAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Jun 09, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Phil was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

June 09, 2021

Need to improve on water wash.. Could find scratches at Need to improve on water wash.. Could find scratches at side doors after service.. Service representative was really helpful. Expecting much b More

by prakash.mech82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jun 10, 2021 -

Nissan of Richmond responded

Hello Prakash.mech82, thank you; we appreciate your feedback! We would like to have a better understanding about your experience. Please reach out to us at (804) 346-4200 at your earliest convenience and we will do our best to resolve this with you.

June 09, 2021

Courteous staff. Waiting area very clean and comfortable. They told me about update needed for my radio. Explained how often I needed oil change. Very fast and efficient service. I am very pleased More

by Moose0619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Preston
Jun 09, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

June 09, 2021

Excellent customer service! My car was serviced quickly. My service rep was very informative, friendly and knowledgeable. I liked the breakdown of information for suggested services for my next maintenance More

by shonda21stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Tirado
Jun 09, 2021 -

Nissan of Richmond responded

It's great to hear, Shonda, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 09, 2021

I enjoyed both of my visits there the professionalism the kind words the smiles and most of all the service keep up the good work More

by CLARAMITCHELL42@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jun 10, 2021 -

Nissan of Richmond responded

Thank you, Clara, for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience with kind words and a smile! Paula Quick Owner Loyalty Manager

Jun 10, 2021 -

Nissan of Richmond responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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