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Nissan of Richmond
Richmond, VA
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,250 reviews
Verified Customer
June 09, 2021
Cancelled my prior free services as management changed. Very shocking that you are not honoring promises made by previous management to existing customers. Do you think I will buy another vehicle from you Very shocking that you are not honoring promises made by previous management to existing customers. Do you think I will buy another vehicle from you with this characteristics? As for as the service is concerned - Waited for more than 3.5 hors for oil change. When asked about why it is taking time, I came to know that the real work was done with in an hour but for car wash they were waiting for more than 2.5 hours and didn't even notify me about it. I cancelled the car wash and had to leave after 3.5 hours. More
by cnagara
Employees Worked With
Don't remember
June 08, 2021
I did not receive anything in writing to let me know that there would be a charge for the oil change. I was told the change occurred over 30 days ago, enough time to let your customers know. there would be a charge for the oil change. I was told the change occurred over 30 days ago, enough time to let your customers know. More
by warrickcc
Employees Worked With
Derek Slaga
June 08, 2021
Quick state inspection and they didn’t find anything to “fix”. Nice! Chandra was super sweet and very helpful. Definitely servicing my car there again. “fix”. Nice! Chandra was super sweet and very helpful. Definitely servicing my car there again. More
by DANDDJ
Employees Worked With
Chandra Wright
June 08, 2021
Schedule me, accepted vehicle from tow company, called when it arrived, no surprises or need to chase a tech down for an update AND ready ahead of schedule. Most Pleasant Experience at the Dealership to d when it arrived, no surprises or need to chase a tech down for an update AND ready ahead of schedule. Most Pleasant Experience at the Dealership to date. More
by Xterra Fan
Employees Worked With
Joshua Brown
June 08, 2021
Loving coming to have my car serviced… quick fast and very friendly…they answered my question and made sure my car ran smoothly love there work very friendly…they answered my question and made sure my car ran smoothly love there work More
by rhodneysinkler
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Antonio Tirado, Joshua Brown
June 08, 2021
Service was on point and kept me updated. They made service recommendations like normal, however no crazy pressure to do it right now. Brake service was suggested on the rear, there is no reason just t service recommendations like normal, however no crazy pressure to do it right now. Brake service was suggested on the rear, there is no reason just the pads couldn't have been replaced and rotors left alone. Was kind of blind sided with the "no more free pil changes" it would seem like that should start on the next service. More
by zdmccartyvzw
Employees Worked With
Antonio Tirado
June 08, 2021
Friendly, but the new oil change payment 👎, we should’ve at least gotten a phone call. They waited until the customer arrived to tell us about the price. at least gotten a phone call. They waited until the customer arrived to tell us about the price. More
by yadirarodriguez1979
Employees Worked With
Chandra Wright
June 08, 2021
Josh was friendly, attentive and informed and offered a discount that I was not aware of. Excellent customer service saving customers money. I will ask for Josh again discount that I was not aware of. Excellent customer service saving customers money. I will ask for Josh again More
by lynn17
Employees Worked With
Joshua Brown
June 07, 2021
Always great to come to this location. Service is great workers are pleasant and atmosphere is very relaxing. Looking forward to my next oil change. workers are pleasant and atmosphere is very relaxing. Looking forward to my next oil change. More
by Magetsbiz2 2
Employees Worked With
Tony ( new employee), Chandra Wright, Antonio Tirado
