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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

June 06, 2021

Being a first time buyer with no experience, I expected to persuaded and pushed into a car that I didn’t want, but Manal and Yousuf was extremely helpful. I did not feel the pressure to buy a car that I di More

by MCLEOD.JEREMIAH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousuf B., Don Johnson, Manal Abdullah
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you for your feedback on your recent visit to Nissan of Richmond. I'm glad to hear that Manal and Jousuf were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Paula Quick Owner Loyalty Manager

Jun 07, 2021 -

Nissan of Richmond responded

Hi Mcleod.jeremiah1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 06, 2021

It is always the best and easiest process to have service done at the dealership!!!! Totally satisfied in ever way. Everyone is so friendly and courteous from the first call for service to the pick up. More

by catru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure because my son took the car in!, Seth Albright
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Jun 07, 2021 -

Nissan of Richmond responded

Hi Catru, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 06, 2021

Chandra gave me EXCELLENT customer service. Very informative and friendly. Always smiling while speaking with me and helping to answer my questions. Went out of her way to get me quotes that I asked More

by pkimble5101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

Jun 07, 2021 -

Nissan of Richmond responded

Pkimble5101, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! We look forward to your next visit! Take care!

June 06, 2021

To my surprise the dealership did not uphold the commitment of giving free oil service for my car which they committed to while selling the car. More

by REACHTOKRISHNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and it seems like we hit the mark in most areas on this visit but still fell short. If it's possible to discuss your concern further, please feel free to reach out directly. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Jun 07, 2021 -

Nissan of Richmond responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2021

He kept me updated about my vehicle offered me a free car wash and once everything was ready for me he gave me a little tour around the car to make sure that everything was good. More

by DUNCANY82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spicer, Antonio Tirado
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Hi Duncany82! We're so happy we were able to help you out! We look forward to your next visit! Take care!

June 05, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. Representative was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to More

by MOHITRAWAT48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Antonio Tirado, Joshua Brown
Report | Print
Jun 05, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

June 05, 2021

Thank you for spending the time to explain the resetting of my oil change. My car so cleaned extremely well. Thank you again to the staff. More

by rapidash324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

Jun 07, 2021 -

Nissan of Richmond responded

Rapidash324, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! We look forward to your next visit! Take care!

June 05, 2021

Chandra was excellent. Initial drop off was confusing with some misinformation. From my initial contact with Chandra to pick up she provided clear and helpful information More

by bburg10700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chandra and the team, and we look forward to working with you again! Paula Quick Owner Loyalty Manager

June 05, 2021

They were able to fit me into the schedule which I really did appreciate before going on a long trip. Great people!! Service!!Thank you! More

by CHARLIE.GIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison, Joshua Brown
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Jun 07, 2021 -

Nissan of Richmond responded

Charlie.girl, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! Thank you so much again for your feedback! We hope you have a great day!

June 05, 2021

Very professional n knowledgeable n very courteous, I definitely going to recommend to my friends to get their service done at your place Thanks Muhammad Ansari More

by UNICORNAMERICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Tirado
Report | Print
Jun 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team, Muhammad. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

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