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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

March 18, 2021

I’m very happy with my purchase. Tony was great and I enjoyed working with him as well as Andre .Thank you all for making it possible! More

by ashley_usa28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Ander Maquivar
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Mar 18, 2021 -

Nissan of Richmond responded

Thank you so much, Ashley, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tony and Andre and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paula Quick Owner Loyalty Manager

March 17, 2021

I came to Nissan Richmond to trade in my old Car for something better. This was the best car buying experience ever. My sales guy was PHENOMENAL. The entire process Mike was focused, engaged, and transp More

by TAYLOR0097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Mar 17, 2021 -

Nissan of Richmond responded

Congratulations on your new vehicle, Taylor! We appreciate you taking the time to leave us this fantastic, five-star review It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Nissan of Richmond, Taylor! Paula Quick Owner Loyalty Manager

March 17, 2021

Don Johnson is a professional and makes sure our car is Don Johnson is a professional and makes sure our car is taken care of and ready at the desired pick up time. He has gone the extra mile during COVID, More

by KATZALAN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
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Mar 17, 2021 -

Nissan of Richmond responded

Thank you for your business and this five-star review. We're happy to hear that Don has been able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

March 17, 2021

I am very satisfied with the quality of service that you offer. Not one time have I been in there and was not treated with kindness. More

by bratcherronda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Mar 17, 2021 -

Nissan of Richmond responded

Thank you for your very kind review, Ronda. We strive to make sure that all of our customers leave happy, and it's great to hear that you've always had an excellent experience here at Nissan of Richmond. We look forward to continuing to have you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 17, 2021

Warm welcoming. Service was in n out before schedule time.Inform customers on what they noitce about future repairs. Overall it was a pleasant visit. More

by Princess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Mar 17, 2021 -

Nissan of Richmond responded

Princess, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback based on your recent service visit! Paula Quick Owner Loyalty Manager

March 17, 2021

Chandra always makes sure that all of my need are met. She is a true gem! She keeps me up to date on the progress and gives me a heads up on what to expect on my next visit. More

by WEEZER503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Mar 17, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chandra has met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 17, 2021

The gentleman I worked with in the service department Derek was amazing. Very helpful and kind. But one complaint I do have is whomever is answering the phones for their department ( female) put me on More

by perezhome5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Mar 17, 2021 -

Nissan of Richmond responded

Thank you for taking the time to leave us this five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We're glad to hear that Derek was kind and helpful during your visit. We do apologize for the annoyance with being put on hold when trying to reach our service department. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 17, 2021

Phil, Derrick and all of their team are FANTASTIC!!! Fairly priced and didn’t make me feel as if they were trying to overprice the work or tell me I needed something when I didn’t! More

by psberns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Derek Slaga
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Mar 17, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. We're always happy to help! Paula Quick Owner Loyalty Manager

March 17, 2021

It was great. All the staff were kind and informative. Only nitpick would be the time it took, had to wait around for 3 hours. More

by Paulie B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Mar 17, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department, Paulie! We're sorry about the extended time it took to service your vehicle. We look forward to sharing your comments with our team and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

March 17, 2021

Sami was very professional and got me into a great car that i I needed. She really looked out and was a great help! 10/10 More

by diamondmuslimah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samiah Ortiz
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Mar 17, 2021 -

Nissan of Richmond responded

It's fantastic to hear that Samiah provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Nissan of Richmond and taking the time to leave us this fantastic, five-star review! Congratulations on your new vehicle! Paula Quick Owner Loyalty Manager

Mar 17, 2021 -

diamondmuslimah responded

They are awesome,professional and really work hard to get you into a vehicle at fair prices

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