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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 13, 2021

My only complaint is that the wrong tires were ordered for my car, so it took over a day to get tires replaced. Staff were polite and friendly. More

by jadeas1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
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Mar 14, 2021 -

Nissan of Richmond responded

Thanks for taking the time to rate your experience. Please let us know if there's anything else we can help you with! Paula Quick Owner Loyalty Manager

March 13, 2021

Friendly people and great prices! We met with Mike and Shawn In sales and they got us the best price for our new 2020 Nissan Rogue SV. More

by MK303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Mar 13, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope you'll enjoy your new Nissan Rogue! Paula Quick Owner Loyalty Manager

March 12, 2021

Daniel Reading was awesome to work with he worked hard to get me the deal that I wanted on my new Nissan Frontier Thanks Nissan of Richmond More

by Pwlynkjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
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Mar 12, 2021 -

Nissan of Richmond responded

We are very happy to hear that Daniel provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new Nissan Frontier. Paula Quick Owner Loyalty Manager

March 12, 2021

Chandra provided excellent customer service from beginning to end. She called me to provide updates and the breakdown of how much each item would cost. More

by msmia0212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about working with Chandra and our team here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 12, 2021

I always take my kicks here to have it serviced. The staff is always friendly and services are completed in a timely manner! They recommend services but are not pushy about you getting them done. More

by lanetp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 12, 2021

The Service Mgr, Kevin Preston is aMajor asset to your The Service Mgr, Kevin Preston is a Major asset to your dealership. He gets involved in a personal manner and treats customers in a very friendly a More

by RWHITEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Preston and the receptionist.
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and the team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

Mar 13, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Kevin here at Nissan of Richmond. We appreciate your five-star review! We thank you for your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 12, 2021

Maintains a good selection of Nisssn Vehicles. Friendly low pressure informative sales and finance staff. A great, considerate and responsive Operations Manager. An outstanding Dealership! More

by boyd.cassell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Askew, Phillip Weinman, Joe Fakhori
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you, Boyd! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

Mar 13, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We appreciate feedback like yours "Rocking Nissan of Richmond is top notch, first class and Grade A in all categories from the Sales to the Service department!", this is what we strive for a customer experience. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

March 12, 2021

Brought my vehicle in for oil change and tire rotation, Phillip got me in and out in great time with clean vehicle. A professional and clean service department. More

by VAKDADDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Mar 12, 2021 -

Nissan of Richmond responded

It's great to hear that Phillip and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 12, 2021

Services was very good and professional. Agent work with me on getting my payment reachable. Only negative couldn't get the color I wanted, wasn't available. But overall Everything else satisfying. More

by Tommydl838
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you, Tommy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 12, 2021

I had the best experience at Nissan in three years with Kevin!! He was great and I will definitely be contacting him again for all of my service needs! More

by ASHOVERTON6416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin- off site service
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

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