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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 12, 2021

Throughout every service appointment, every service was with satisfaction. But dealership fails to inform the customer about the next service appointment on what need to be done. Reward point are never rec More

by saundersa88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you for your honest feedback! We will share your comments with the team, and please don't hesitate to reach out if you would like talk about your concerns in more detail. We hope you will give us another opportunity to serve you! Paula Quick Owner Loyalty Manager

March 12, 2021

Nissan of Richmond was very professional and helpful. Our car saleswoman took her time being very thorough and we walked out being very happy customers. More

by Lannireyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samiah Ortiz
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Mar 13, 2021 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Samiah had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Lanni! We thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 12, 2021

I waited with my vehicle for a state inspection and the service was great, booking my appointment was easy and I was able to schedule an appointment within my time frame. More

by India
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Jonathan Ramirez
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Mar 13, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you, India. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 12, 2021

The whole process was quick and painless. Got in and was put with a sales associate that helped me find the right deal for me. More

by Dreid1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
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Mar 12, 2021 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

March 12, 2021

Service rep was very friendly and did everything to make my visit pleasant. I have no complaints other the than car wash was not done very well. More

by mummie9422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Mar 12, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

March 12, 2021

Excellent customer service! Ensured my experience was pleasant and that what I came in for was satisfactory. Informed me of points that I had to go towards my next visit that I was unaware of. More

by crystalrsquire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Chandra Wright
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Mar 13, 2021 -

Nissan of Richmond responded

Thank you, Crystal, for taking the time to leave us this fantastic review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 12, 2021

Good service, professional and timely.I would recommend Good service, professional and timely. I would recommend the service department to anyone looking for service. Ask for Chandra Wright. She’s know h More

by DecentralizedIncome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Mar 12, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Chandra and the team were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

March 12, 2021

We were able to get a brand new 2021 Nissan Versa for a comfortable monthly payment in my budget. I am very happy with my experience More

by BM872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Mar 12, 2021 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Congrats on your new Nissan Versa, and let us know if we can be of any more assistance! Paula Quick Owner Loyalty Manager

March 12, 2021

My husband & I came in for a certified 2020 Nissan Rogue in blue and we met with Michael/Shawn in sales. They were very friendly and got us a great deal! More

by CT299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Mar 12, 2021 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Rogue! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paula Quick Owner Loyalty Manager

March 11, 2021

Received great service on my visit. Check on me and updated me with progression during my visit. Very pleasant to work with. He was very Professional. More

by Andreaperkins 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan: Technician , Derek Slaga
Report | Print
Mar 11, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate this awesome, five-star review! We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

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