Back

Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

March 11, 2021

Everyone I dealt with during my purchase was friendly and upfront. Tony Mahrous was awesome to work with. The process to buy was quick and I left a happy customer. More

by mamjr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Mar 12, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Tony and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

March 11, 2021

He made buying my new truck a very great Experience he was very professional he was also very patient with me not being able to make up my mind More

by Evonna.jones
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Mar 11, 2021 -

Nissan of Richmond responded

Evonna, thank you for sharing your thoughts about your experience with Tony here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 11, 2021

I called in and spoke to the finance manager Fran & she worked up everything over the phone for me! I met with Michael and he explained everything to me and got me my new 2018 Nissan Maxima:) More

by MK048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran, Michael Matthews
Mar 12, 2021 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It is great to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your 2018 Nissan Maxima! Paula Quick Owner Loyalty Manager

March 10, 2021

Great service from phil. Professional very mannered. Friendly. Also was very cleAr and honest about service and if there was any cost. Didnt take long at all. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 10, 2021 -

Nissan of Richmond responded

Thank you, Lee, for your business and this review. We're happy to hear that Phil and our team were able to assist you and demonstrate our commitment to great service. If there is anything we can help you with in the future, please let us know. Paula Quick Owner Loyalty Manager

March 10, 2021

Was very helpful with getting the vehicle that I had wanted for a long time. Is knowledgeable on the various car models. Helped me get the best deal possible More

by doublesrocs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami
Mar 10, 2021 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

March 10, 2021

Was very helpful with getting the car that I had wanted for a long time. Is knowledgeable on the various car models. Helped me get the best deal possible on a brand new car More

by doublesrocs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samiah Ortiz
Mar 10, 2021 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 10, 2021

Seth did a great job of keeping me informed and reviewing the needed services. Coffee machine easy to use and made good coffee comfortable waiting area. More

by rbpasssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 10, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 10, 2021

Seth was great to work with. He was responsive and set expectations up front. He clearly stated the issue and then gave us multiple options for service. More

by crojak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 10, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Seth here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 10, 2021

The staff is always friendly and expresses their concern for you as their customer. I always look forward to bringing in my vehicle to them counting my mileage. More

by lovable1lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 10, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We thank you for your business, Lisa. Paula Quick Owner Loyalty Manager

March 10, 2021

Nissan of Richmond service department was overwhelmingly nice and proved excellent customer service. As soon as I arrived I was greeted immediately and other services were offered that I need as well as sug More

by SHEILA.HARRIS204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 10, 2021 -

Nissan of Richmond responded

Thank you, Sheila, for taking the time to leave us this fantastic, five-star review. We appreciate your business and our team looks forward to serving you again soon! Please let us know if we can be of any further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

...
544
...