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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

March 10, 2021

Honest, friendly response and interaction with advisor Phil. I appreciate how I was treated and expectations with my car. He presented a written review record that I appreciated More

by pambernardo252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, 479135
Mar 11, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Phil. We look forward to working with you again. Paula Quick Owner Loyalty Manager

March 10, 2021

Helpful and friendly personal, not to mention quick and excellent service. The service department is always willing to answer any questions I may. Thank You for the great service. More

by abuyalos
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright
Mar 11, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you with your service needs. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 10, 2021

I love this location they help us out big time. I was not expecting to walk out with a new car. Thank you so much. More

by Mohoghani32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Vest, Antouan Mahrous
Mar 10, 2021 -

Nissan of Richmond responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

March 10, 2021

The dealership and the associates are very friendly and helpful. I came looking for a use car and left with a brand car. My salesman mike are very good More

by STERLINGWIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Mar 10, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with him to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 09, 2021

I had a Saturday appointment for an oil change and a state inspection. Phil Weinman was my service advisor and he had me in and out the door with no issues. I also appreciate his welcoming and friendly More

by Felicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 09, 2021 -

Nissan of Richmond responded

Hello, Felicia! Thanks for sharing your thoughts about your experience with Nissan of Richmond. It's great to hear that Phil made you feel at ease regarding your state inspection. We'll be sure to let him know! We appreciate your business and hope to see you again soon. Paula Quick Owner Loyalty Manager

March 09, 2021

This dealership is awesome,! Covid guidelines were in place, with masks and social distancing, being followed by all,customers and sales/service dept.I can't say enough about service persoñel (Derek Slag More

by SKHILL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 09, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, and for leaving this excellent review! We're glad you felt comfortable with our COVID-19 precautions, and that you enjoyed working with Derek. We'll pass along your kind words. Thanks for stopping by our dealership--we look forward to working with you again! Paula Quick Owner Loyalty Manager

March 09, 2021

It was easy to schedule my appointment. They did just what I asked for while I waited. They advised me of other items that might need attention but did not push me. More

by EMALECHEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 09, 2021 -

Nissan of Richmond responded

Thank you for your review! We're glad you had a hassle-free experience scheduling your appointment and working with our service team, and we truly appreciate your business! Paula Quick Owner Loyalty Manager

March 09, 2021

Service Department is always clean. Employees are very respectful and some one is always ready to help you And explain what is going on about your car in a way you can understand More

by Rogue 19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Chandra Wright, Phillip Weinman
Mar 09, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business. Please let us know if we can be of any further assistance. We're always happy to help! Paula Quick Owner Loyalty Manager

March 09, 2021

Phil was amazing, very kind and professional. Thank you to him and the team for discovering the error with my tire. I presented the error to Carmax who took responsibility for their error and paid to have More

by SBANKS778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 09, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Phil had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 09, 2021

The Nissian Service was friendly and great professional to communicate clearly. Let me know to be ready picking my SUV up. It washed good & nice. More

by ebogan11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 09, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

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