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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 07, 2021

This staff is always so polite and I was assisted immediately. The dealership was clean and enforced guidelines as it relates to COVID-19. I was originally told that the wait time was an 1 1/2 to 2 h More

by TASHALYLE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 07, 2021 -

Nissan of Richmond responded

Tasha, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 07, 2021

Quick, easy, and accommodating. I was told I couldn’t get a state inspection done at the time but they took care of it anyway. More

by EMILYIHEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 07, 2021 -

Nissan of Richmond responded

Thank you, Emily, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 07, 2021

Great service staff very knowledgeable and easy to work with. All fluids were checked and topped off. Appointment was quick and easy. Vehicle was cleaned while I waited. More

by QIKPNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Preston
Mar 07, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! We appreciate your business! Paula Quick Owner Loyalty Manager

March 07, 2021

Help with my service and informed me about warranty work. Please with result when i got my car back. Will be returning to get other work done. More

by RAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Phillip Weinman
Mar 07, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 07, 2021

When we arrived, Seth greeted us and opened the door for my wife. We were made to feel welcome and important right from the start. We were informed at all times at what point our vehicle was in the process More

by CJCOMSTOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 07, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 07, 2021

Great service! I got a flat tire while driving through RVA, and the service department was able to squeeze me in and get me new tires so I could be on my way. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Mar 07, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 07, 2021

Derek Slaga in the service department is very friendl, helpful and professional person with great customer service. He answered all my questions and had my car done before the promise time and I am apprec More

by WILEY_RAYMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 07, 2021 -

Nissan of Richmond responded

Raymond, Thank you so much for your excellent review! We are so glad that Derek had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 07, 2021

Thank you Derek and team! I received top notch quality service over the weekend. Derek was friendly and knowledgeable of my vehicle and was able to recommend me needed maintenance. More

by lalaland0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 07, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Derek and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

March 07, 2021

Rob was very pleasant to work with. He made sure I was comfortable while I waited, and he made sure I got the vehicle I wanted. More

by Nicole M
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Mar 07, 2021 -

Nissan of Richmond responded

Nicole, Thank you so much for your excellent review! We are so glad that Rob had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 07, 2021

They did a wonderful job and I could not beat the price. They even performed a complimentary car wash. The service associate kept me informed on the status More

by AKUSZNIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 08, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

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