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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

March 06, 2021

Derek was VERY helpful! He was very kind and considerate of my time. He also knew I wasn't feeling well, so he made sure I got in and out in a timely manner. Hats off to Derek! I hope he stays at Nissan of More

by Ron B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Mar 06, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department, Ron! We look forward to sharing your compliments with Derek. All of us here at Nissan of Richmond hope you're feeling better! Please let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

March 06, 2021

Great service took care of me in a timely manner. Answered all m questions. Definitely took care of my needs. I recommend service at this site. More

by donriek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Phillip Weinman
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Mar 06, 2021 -

Nissan of Richmond responded

Thank you for your very kind review, Don--it's great to hear about your excellent experience at Nissan of Richmond. We're thrilled that we could meet your needs in a timely manner and look forward to working with you again! Paula Quick Owner Loyalty Manager

March 06, 2021

They were very helpful and very flexible with my price range and the amount I was willing to put down. I would definitely highly recommend. More

by India
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Daniels
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Mar 07, 2021 -

Nissan of Richmond responded

Thank you, India! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 06, 2021

We were shopping for a used car for our daughter and met with Mike & Shawn. Their patience & determination was excellent and they found us a great certified nissan for the right price! More

by JM827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Mar 07, 2021 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Paula Quick Owner Loyalty Manager

March 05, 2021

All I had done was an inspection - everyone there was very pleasant and gracious. They even washed my car for free after the inspection. Plus - they applied a coupon that was on their web site that I d More

by LILYANDJOAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Mar 05, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Derek and the rest of our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

March 05, 2021

Super easy to get service . fast team and took care of everything quickly. Appreciate the covid 19 precautions! Keep up good work!! Will be back again! More

by worsley.mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Phillip Weinman, Derek Slaga
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Mar 05, 2021 -

Nissan of Richmond responded

Mark, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 05, 2021

Seth was awesome. He explained what I needed to get done. He filled my car with gas. Thanks Seth Thanks service department great job. Thks More

by brown_109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Mar 05, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words for Seth, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

March 05, 2021

The work that they've done was on point and did not come back with any other work I really did enjoy my visit at Nissan More

by doriscarter2057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Mar 05, 2021 -

Nissan of Richmond responded

Thank you, Doris, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 05, 2021

Had to drop my car off for state inspection they found the cabin air filter needed to be changed. They changed it and fixed the pricing error that occurred afterwards. The icing on the excellence cake was More

by Wolfraider13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright, Samiah Ortiz
Report | Print
Mar 05, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 05, 2021

Daniel Reading was a great patient salesperson. Yesterday my daughter came in and had a awful experience however with another sales person. She really wanted a Nissan and Daniel helped. More

by Janelf11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Report | Print
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